moorey
call me Mia
Ok, another 45 minute wait, and a frustrating 20 minute attempt to rectify, that I'm not confident will work. I've been charged the $204 twice, both have been debited from my account over a week ago, and PayPay want me to pay a 3rd time to clear up the matter, then guarantee that within 5 working days, they will credit the second 2 payments back to me, clearing up the matter....one to clear a debt (which I shouldn't have,and one to credit me my $204.LTIH....PayPal when you have an issue.
They charged me twice for the one purchase from CRC. Messaged them every day for last 3 days, they say they will respond within a few hours...never did.
Rang them, waited ages, they offered a callback service as they were busy. They eventually call back, I explain the situation, they acknowledge they've charged me twice erroneously, and tell me I have to contact my bank. I point out that its a PayPal issue, and the bank won't help me, she keeps saying to contact my bank to resolve it. My inner Karen starts to bubble up, and I ask if there is someone else I can talk to about this?
She hangs up.
Am I the only one WTF'ing over the handling of their mistake?