A Long Pole

[Boom King]

Is this a Stamina thing @Wake Jake ? You're brother's is a decent failure.

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[danncam]

Is this known thing? Reminds me of gathering cans at the local footy oval for recycling pocket money way back when. What an immense dissapointment it must be.

 

[Ultra Lord]

I’m pissed off for you.
Strongly worded email time, I’m sure @moorey can give you some “karen 101” lessons.

 

[moorey]

What everyone says. That’s shite @Wake Jake. Good luck with replacement

 

[hifiandmtb]

Why would you want another one???

Fucking refund time methinks...

 

[The Reverend]

I think we should start naming a day after you. You have the patience of a saint.

Seriously though, I trust they'll come up good and quickly. 3 failed frames = zero confidence.

Get your coins back. Any issues, just ask them if they've any any problems with the money you paid them?

 

[komdotkom]

Ah fuck, that's terrible I hope you get it sorted
Your brothers is properly borked, bottomed the shock out and the questionable offset linkage did the rest?

 

[ozzybmx]

8x rides in the tin can is starting to split not only one either which is so frustrating.
My frame

After a long wait due to multiple factors (manufacture, covid, OS freight and Pole's very average CS) it finally arrived last week after 11 months.

Thats shithouse !

Hope all goes well but hard to think the CS is going to be better with warranty than when you were throwing money at them in the first place

 

[Wake Jake]

My words from somewhere else:

My Stamina 180 frame just failed after only 8x rides. I waited 11 months for it (3x extra due to COVID) and after less than 80km this. This V2 frame from them with the updated rear end. These fails are happening to most people on the L and XL. (I know of at least 12x others) The frames must be under engineered for the extra forces and weight by larger riders.
I have been requested to send it back with no solution or apology by Pole. This being as southern hemisphere summer is about to kick off which leaves me bikeless.

I'm sure this will play out like many other owners I have spoken to. Send the frame back Pole go quiet for months and you have to fight tooth and nail for refund. Most of the time with the assistance of Finnish Consumer Affairs who are aware of Pole's shady games.

All customers have paid an absolute premium for frame (which rides amazing btw) and we get slapped in the face with this treatment. It is borderline offensive and one way to ensure they continue to make their ever declining customer base even smaller.

I will ensure to pass on my experiences to as many others as possible so they can avoid this predicament. Any mention of these failures on Pole's FB your comment gets deleted and you blocked. Leo is trying to censor what happening to paying customers.

Avoid Pole like COVID19

 

[Asininedrivel]

Why would you want another one???

Fucking refund time methinks...

100% agree. Glad you're going for the refund option.

 

[Wake Jake]

100% agree. Glad you're going for the refund option.

I don't want another one. Even if I did the few that have even managed to get a replacement they have failed again. Some guys have been waiting over a year for warranty frames. Pole don't have a solution yet. That's why they have been so quiet the last 8 months.
But hey Leo is teasing any E-Pole. The cost will be proper dentist money and I doubt it will hold up.

 

[Asininedrivel]

It's pretty hard not to pile on when there's multiple accounts of how shit their cs is. It's even harder when you consider how much of a tantrum Leo threw when that Pinkbike frame failed..

I know times are really tough but ffs - communicate with your customers. It's not fucking hard. Even an email once a week with "no news yet regarding x but we haven't forgotten you much reason many apology" is better than radio silence.

I hope it gets resolved much, much faster for you then the delivery process was.

 

[Mr Crudley]

It is pity. As much as we all loved CNC'ed things - it was never were known for durability but the eye candy is always big.

 

[slowmick]

That's really shit bloke. Hope you get your money back in full quickly.

 

[Oddjob]

It's pretty shit when bike companies make customers the product testers.

Not that you would really be interested but my Evolink 150 (made in Taiwan) has been solid as a rock.

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[Zaf]

Removed by user

 

[Wake Jake]

Which Nicolai you getting?

That's on the cards for longer time. Have a privateer 161 to get me through summer.
My brother replaced his Stamina with an anodized G1. Keen to check it out when it turns up.

 

[nzhumpy]

Have a privateer 161 to get me through summer.

Not a bad back up at all. If anybody could get one I reckon a Raaw Madonna V2 would be my pick.

Fark all these new bikes are giving me the horn...RAAW/Privateer/Nicholai/Propain/Deviate/Forrbidden/Revel/GG/Zerode etc.

 

[HamboCairns]

The new Vitus full sus range looks pretty tasty.

 

[Wake Jake]

Not a bad back up at all. If anybody could get one I reckon a Raaw Madonna V2 would be my pick.

Fark all these new bikes are giving me the horn...RAAW/Privateer/Nicholai/Propain/Deviate/Forrbidden/Revel/GG/Zerode etc.

Sold out until March. A mate has one turning up in the next week or so. Can't wait to see it in the flesh.