4g ultra slow to load

sprocket

Likes Dirt
hey lads, is there any reason this site has crawled to a stop when trying to view via a 4G mobile network?
seems fine if I'm using WI-FI but if i try the 4G mobile network it stalls, get the same problem trying to view on tapatalk..

I'm using a iPhone 5s
 

Dozer

Heavy machinery.
Staff member
hey lads, is there any reason this site has crawled to a stop when trying to view via a 4G mobile network?
seems fine if I'm using WI-FI but if i try the 4G mobile network it stalls, get the same problem trying to view on tapatalk..

I'm using a iPhone 5s
Try resetting your network settings so it refreshes the tower that it wants to search for. Your phone will love you for it.
Aside from that, try turning the 4G off so it relies on the solid 3g connection.
If that fails, it's time to look at the phone ads in all the shop fronts and realise that what they claim to do is total horse shit and is nothing like what happens. Example: I was at a tram station in Melbourne outside an Optus shop. The poster said full network capability on 4G; best in the country etc. I looked at my phone and it was one bar on 3G...........Optus actually got in the pooh over that advertising as it was misleading.
 

wkkie

It's Not Easy Being Green
I'm having the exact same issues in 2 different states. Victoria & Queensland. Tapatalk also not working properly. I always use my mobile & it started a ffew days ago.

I'm with Vodafone and other sites and forums work fine on mobile. It's only here that seems to be the problem....
 

wkkie

It's Not Easy Being Green
Any news on the mobile data issues? I'm still having problems on mobile data and only on these forums.
 

Ezkaton

Eats Squid
Get a Traceroute app for your phone and check the hops between you and RB... see where the issue lies.
It's unlikely that it's RB, or anything they can do... but take a look anyway.
 

Ezkaton

Eats Squid
See my above post - find the problem.

If you don't know what a traceroute is: http://en.wikipedia.org/wiki/Traceroute

It will show you each hop your data travels through between you and the destination, you can see the time in milliseconds between each hop... look for large numbers, there's your problem.

Example (from a PC):


It actually appears there's dramas along the way from a PC as well - although loading the site works fine, and is fast. :/
AAPT and whatever comes after Broadband Solutions are the culprits here... potentially more hops through their system.
 

Scott

bAdmin
Staff member
I'll see if there's any problems with routing from our network supplier. So its just vodaphone/optus?
 
Last edited:

Scott

bAdmin
Staff member
btw, the last hop of that traceroute will never resolve as the RB server firewall is blocking ping.
 

Ezkaton

Eats Squid
I'll see if there's any problems with routing from our network supplier. So its just vodaphone/optus?
Likely.
It has always been fine for me on Telstra.

btw, the last hop of that traceroute will never resolve as the RB server firewall is blocking ping.
Figured as much, since it's unlikely a ping would time out repeatedly while the site still functions as normal unless it was being blocked.
 

sprocket

Likes Dirt
sorry for the delayed reply...

I am on vodafone and still having issues, vodafone were not any help and its no better using tappatalk...
 

Scott

bAdmin
Staff member
I'll open up the ping to help your traceroutes... Then if someone on optus/vodaphone could paste the output in here for me?

Start > type "cmd" + enter. In the black command prompt type "tracert www.rotorburn.com" + enter. To copy the outout, click on the top left of the screen. Select edit > mark. Then from the left hand top side of the screen click and drag to select the text area, then click on the same top left of the window, edit > copy. Then in your new post/reply here, right click and paste.
 

wkkie

It's Not Easy Being Green
Just did two of them, the first was after I loaded a page without issues, the second was when it was slow to load a PM. Not slow like the issues I seem to have during the day though. BTW - I have no idea what the below actually means.... I used Traceroute for Android.

1. 10.247.42.64; 42.173, 49.449, 49.302
2. 10.247.40.91; 50.814, 72.511, 72.617
3. 10.247.40.236; 72.001, 71.984, 71.954
4. 10.246.158.187; 71.632, 71.633, 76.113
5. 10.246.140.208; 85.884, 92.858, 100.451
6. 10.246.40.22; 100.520, 64.540, 59.016
7. 10.246.40.203; 60.440, 67.054, 57.519
8. 10.246.62.129; 57.395, 59.990, 70.130
9. 218.100.52.6; as4826.nsw.ix.asn.au; 70.820, 75.311, 96.944
10. 175.45.72.117; ten-0-3-0-0.cor03.syd03.nsw.VOCUS.net.au; 115.585, 106.236, 98.691
11. 114.31.196.163; ten-0-1-0-1.cor01.mel07.vic.VOCUS.net.au; 103.058, 102.740, 101.863
12. 114.31.196.37; ten-0-1-0.bdr01.mel03.vic.VOCUS.net.au; 102.687, 102.208, 109.104
13. 175.45.67.6; as45780.cust.bdr01.mel03.vic.VOCUS.net.au; 95.975, 113.842, 111.570
14. 119.17.63.161; 161-63-17-119.static.broadbandsolutions.com.au; 107.891, 107.166, 102.141
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1. 10.247.42.64; 892.190, 891.849, 891.774
2. 10.247.40.91; 891.785, 891.934, 892.214
3. 10.247.40.236; 892.370, 892.401, 892.431
4. 10.246.158.187; 900.090, 900.363, 900.005
5. 10.246.140.208; 900.283, 909.937, 910.225
6. 10.246.40.22; 910.233, 58.513, 55.886
7. 10.246.40.203; 55.888, 55.825, 55.787
8. 10.246.62.129; 57.648, 59.500, 81.650
9. 218.100.52.6; as4826.nsw.ix.asn.au; 81.564, 83.667, 83.383
10. 175.45.72.117; ten-0-3-0-0.cor03.syd03.nsw.VOCUS.net.au; 99.570, 99.295, 90.297
11. 114.31.196.163; ten-0-1-0-1.cor01.mel07.vic.VOCUS.net.au; 89.188, 89.167, 72.606
12. 114.31.196.37; ten-0-1-0.bdr01.mel03.vic.VOCUS.net.au; 72.302, 75.688, 75.661
13. 175.45.67.6; as45780.cust.bdr01.mel03.vic.VOCUS.net.au; 77.522, 79.862, 78.069
14. 119.17.63.161; 161-63-17-119.static.broadbandsolutions.com.au; 91.131, 91.475, 86.458
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