Aireal
i know alot of people who have had problems with there stuff, Headsets were the worst, i have both a front and rear hub of there's. In my rear hub the sopkes just about pulled through the hub body, i told jed he said that they have had this problem but none have pulled through yet though if it did they would replace it, i said i wasent happy with that, and that i thought it would pull through for sure and did'nt want to destroy a rim and a wheel build in doing so, he said fine send it back, 3 day's later i had a new hub bodie, 1 week later i cased a rock gap on our local DH run, and 2 sprokes pulled through on the brand new hub and destroyed my Mavis rim, i sent it back and he sent me a brand new hub. I have been extreamly pleased with there service it's the best of any companies i have delt with, but i cant keep destroying rim's so if it pulls through again i'll call it quits, However Jed did say they have fixed it, and it shouldent be a problem now. Also more on customer service, the axel was too long on my rear hub due to the floating break mount on my yet, i told Jed what needed to be done and he sent me a custom axel. Anyway see how the hub goes, at least you have peice of mind knowing they will help you out if somthing goes wrong.
Tim