Bargain buys thread

[tkdbboy]

Choose your own adventure ...
You find out it was a price error and it was supposed to be $500 (what I would value this fork on clearance factoring in its SRAM , Aussie prices, its SRAM and comes with warranty. Did I mention its SRAM? $700 is probably more accurate)

Do you:
1. Take the fork... leaving them approx $250 out of pocket
2. Take the $50 voucher.... leaving them $50 out of pocket
3. Take neither and cancel the order ... leaving them $0 out of pocket
4. Buy a new bike

 

[Jim Junkie]

75 for front and 160 for rear

Ah, that is a good price. Bugger, I was chasing some hubs too and that price would have sealed the deal.

 

[moorey]

Choose your own adventure ...
You find out it was a price error and it was supposed to be $500 (what I would value this fork on clearance factoring in its SRAM , Aussie prices, its SRAM and comes with warranty. Did I mention its SRAM? $700 is probably more accurate)

Do you:
1. Take the fork... leaving them approx $250 out of pocket
2. Take the $50 voucher.... leaving them $50 out of pocket
3. Take neither and cancel the order ... leaving them $0 out of pocket
4. Buy a new bike

I get your point, but have heard nothing to suggest it was an error.

 

[schred]

Tbh knowing it's likely an error and forcing the sale vs. notifying them is pretty choppy, IMO.

 

[moorey]

Tbh knowing it's likely an error and forcing the sale vs. notifying them is pretty choppy, IMO.

Feel a little the same in hindsight. I emailed them this morning asking if it was an error, and it was. I though they were OEM extras, but no. Yes, clearance items, but priced incorrectly.
I offered them back, but they said not to worry. Very good of them, but I’m not 100% comfortable about it.

 

[Switch]

Feel a little the same in hindsight. I emailed them this morning asking if it was an error, and it was. I though they were OEM extras, but no. Yes, clearance items, but priced incorrectly.
I offered them back, but they said not to worry. Very good of them, but I’m not 100% comfortable about it.

I will take them off your hands for what you paid for them to help ease your conscience if you like

 

[moorey]

I will take them off your hands for what you paid for them to help ease your conscience if you like

Plus a $50 voucher.

 

[BKMad]

Feel a little the same in hindsight. I emailed them this morning asking if it was an error, and it was. I though they were OEM extras, but no. Yes, clearance items, but priced incorrectly.
I offered them back, but they said not to worry. Very good of them, but I’m not 100% comfortable about it.

I think you've done the right thing. If it were me I'd be feeling a bit uncomfortable knowing that it was a mistake that I'd taken advantage of. However, you've now given them the option to correct the mistake and they've chosen to honour it anyway. Full credit to MBD and good on you for offering to return them.

 

[BKMad]

Choose your own adventure ...
You find out it was a price error and it was supposed to be $500 (what I would value this fork on clearance factoring in its SRAM , Aussie prices, its SRAM and comes with warranty. Did I mention its SRAM? $700 is probably more accurate)

Do you:
1. Take the fork... leaving them approx $250 out of pocket
2. Take the $50 voucher.... leaving them $50 out of pocket
3. Take neither and cancel the order ... leaving them $0 out of pocket
4. Buy a new bike

Yeah but who is getting screwed over? It won't be SRAM. It will be a small online bike shop run by Aussies that support the sport.

 

[Switch]

Plus a $50 voucher.

Depends where you want the voucher too, I don't want my wife asking why I bought $50 worth of gerbils and a plastic pipe

 

[beeb]

The moral of the story is if you got a set of these forks for bargain prices (or even if you didn't!) - just buy more stuff from Mountain Bikes Direct in future to help them recoup the difference.

Seriously - they're great to deal with, generous even when they wouldn't have to be (ie: situations like this), and the majority of their prices are pretty close to overseas competitors. I'm happy to pay a couple of percent more for excellent customer service.

 

[Tubbsy]

Well said.

 

[moorey]

Depends where you want the voucher too, I don't want my wife asking why I bought $50 worth of gerbils and a plastic pipe

Under your usual spend?

 

[PJO]

Still available but at $400 (not $265):
https://www.mountainbikesdirect.com.au/rockshox-lyrik-solo-air-rc-fork-black-27.5-160mm-1
Still pretty good value...

 

[mas2]

I reckon even at the reduced price they would not have been out of pocket much compared to what they paid for them. That's probably why they only offered a $50 voucher. MTBD have been pretty good lately and offering them back was a good gesture Moorey.

 

[kiwiinmelb]

Excuse my ignorance , what is it that makes them inferior to the new ones ?

 

[Zaf]

Removed by user

 

[slider_phil]

10mm on the axle width and red lowers.

So, the old ones are literally un-rideable then?

 

[Zaf]

Removed by user

 

[tkdbboy]

2016/2017 = Charger 1 RC/RCT3
2018 = Charger 2 RC/RCT3
2019 = Charger 2 RC/RCT3/RC2

RC = One damper knob on top to play with
RCT3 = Two damper knobs on top to play with
RC2 = Two damper knobs on top with more click to play with