harmonix1234
Eats Squid
Must be that carbon tax.
Couldn't be that copper wire in the ground...
Chain reaction cycles
- Thread starter crim 87
- Start date
Couldn't be that copper wire in the ground...
teK--
Eats Squid
They have 2 warehouses i believe. Which is annoying if the bulk of the order comes via DHL an the other item comes via Royal Post.
That said 90% of my items come via DHL for free since my orders are for many items and usually bulky.
There is a certain threshold that Wiggle and CRC use to determine if you get free trackable shipping. I have never been able to figure it out. Once a $400 GPS came via regular, untrackable mail (!), and another time I ordered a mudguard $30 it came via DHL.
I've never found them to have changed much at all. Sure, the prices have come up a little but everything else is as it was for me. The site is fine for me also, maybe your shitty internet is more your problem than CRC's?
Don't ever forget that it takes longer to get a part that you've ordered through a bike shop that has stock at the Australian distributor than it does to get something from the other side of the world. That was always the case for me in the past when I bothered with bike shops anyway and going on recent purchases in Australia, the delivery system is still insanely shithouse and needs a massive kick in the arse. A horse and carriage would be quicker than the shit we have to put up with here.
Don't ever forget that it takes longer to get a part that you've ordered through a bike shop that has stock at the Australian distributor than it does to get something from the other side of the world. That was always the case for me in the past when I bothered with bike shops anyway and going on recent purchases in Australia, the delivery system is still insanely shithouse and needs a massive kick in the arse. A horse and carriage would be quicker than the shit we have to put up with here.
Puddleduck
Likes Dirt
I just got my CRC order in. Ordered a helmet, gillet and goggles. Helmet came by itself and the other two items were in the same package. I received the dispatched email the day after I placed my order and that's how I found out about how the order was in two seperate packages. Helmet turned up within about a week. The other package turned up in 2 weeks after order. Overall CRC service has been good and I haven't had anything to complain about.
flamshmizer
Likes Dirt
Could someone do me a favour and check if the Custom Wheel Build for Hope Pro 2 Hubs works? A script crashes whether I load it on my phone, firefox or IE.
http://www.chainreactioncycles.com/au/en/hope-pro-2-evo-disc-mtb-front-wheel/rp-prod63716
http://www.chainreactioncycles.com/au/en/hope-pro-2-evo-disc-mtb-front-wheel/rp-prod63716
moorey
call me Mia
Works on my iPhone....but shipping is $199 :tsk:
Update on my CRC order TNT to post office Box issue.
My order arrived today at my Post office Box. (18 days.)
It has a Royal Mail sticker on it and no sign of anything TNT. Even though the email from CRC said it was sent TNT and, even their customer service thought it was sent TNT, it was posted.
Happy to get my order. Time to fit some new brakes to my old bike.
My order arrived today at my Post office Box. (18 days.)
It has a Royal Mail sticker on it and no sign of anything TNT. Even though the email from CRC said it was sent TNT and, even their customer service thought it was sent TNT, it was posted.
Happy to get my order. Time to fit some new brakes to my old bike.
Knuckles
Lives under a bridge
From my experience with Wiggle and CRC, royal mail seems to be the best for speed combined with reliability. Have ordered something urgent and paid for express delivery, then ordered something else 2 days later, used free delivery and other packages turned up on the same day, 3 days after the second order. While the express delivery was far from slow, the standard was awesome, I actually received it first as we get an early parcel delivery from AusPost at my work. Only ever use free post option now.
Art Vanderlay
Hourly daily
I sent an email to CRC asking about the progress of my order, this is what I got back. Pretty good service, replied in 2 hours.
Thanks for your email.
We are sorry to hear that your order has not arrived yet– we know how much of an inconvenience this can be. Your order has been dispatched to you on the --/--/---- via a Standard Delivery Service.
Just to let you know, it’s not possible to track this service.
There are a couple of things we would ask you to do before we take this matter further. We’d really appreciate it if you could check your parcel hasn’t been left with a neighbour or if a calling card has been left at your address. If you have received a calling card please follow the instructions on this.
If you’ve already checked the above and the parcel still hasn’t arrived after 15 full working days (Monday-Friday) from the date of dispatch, please complete the attached form to confirm to us that your order has been lost in the post.
Please reply to this email including the completed form. Once we have received your completed Lost in Post Declaration we can send a replacement order to you. To allow us to do this, please confirm your full delivery address.
If you need to claim for an order lost in post in future please visit our web site and we can automatically send the claim forms that you need.
Wait and see now....
o.k. no more than 2 minutes late, parcel delivered to door....yay
Thanks for your email.
We are sorry to hear that your order has not arrived yet– we know how much of an inconvenience this can be. Your order has been dispatched to you on the --/--/---- via a Standard Delivery Service.
Just to let you know, it’s not possible to track this service.
There are a couple of things we would ask you to do before we take this matter further. We’d really appreciate it if you could check your parcel hasn’t been left with a neighbour or if a calling card has been left at your address. If you have received a calling card please follow the instructions on this.
If you’ve already checked the above and the parcel still hasn’t arrived after 15 full working days (Monday-Friday) from the date of dispatch, please complete the attached form to confirm to us that your order has been lost in the post.
Please reply to this email including the completed form. Once we have received your completed Lost in Post Declaration we can send a replacement order to you. To allow us to do this, please confirm your full delivery address.
If you need to claim for an order lost in post in future please visit our web site and we can automatically send the claim forms that you need.
Wait and see now....
o.k. no more than 2 minutes late, parcel delivered to door....yay
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I'm running fiber through to Melbourne Uni, it's not my connection that is the problem. My D/L speeads are mind bogglingly quick.
I have to use my wife's laptop to order from CRC with their new site.
Hoping to get delivery today from an order Thursday last week. My trick is to add something large to the order so it goes via DHL, works every time. Mostly I just add a 1.6 kg tub of drink mix as I use a lot....
Just don't try and get quick service from German sites. I have split an order with a friend from Bike 24, left Germany a month ago and still no sign.....
ctguru
Likes Bikes and Dirt
ordered heaps from Germany, usually only takes about 2 weeks and usually 'a lot' cheaper than CRC
My current CRC order has been 10 days so far and counting. last few have taken 2 weeks compared to the consistent 4/5 days they always used to. Doesnt really phase me, I expect and accept a wait in exchange for a cash saving. I'm assuming they send orders to similar locations in batches now, as my last two orders, placed just over a week apart both arrived together on the same day two weeks after the first order was placed