CRC are absolute crap nowadays, websites crap, websites slow, prices aren't as competitive as they use to be (you can get cheaper prices on Wiggle and ebay now) and they've stopped providing tracking numbers whilst wiggle still does. They've also completely wiped the purchase history from your account so you can't check what you've previously bought. As someone whose spent close to $10k there, you don't feel very special as a customer when they just completely forget about your order history.
I recently had an order go missing and they weren't that helpful. They wanted me to wait 30 business days (6 working weeks) for a refund, so I waited for an order to arrive for 4 weeks, then I'm forced to wait another 2 weeks before I get my money back. Doesn't seem that bad for small order but imagine if you placed a $1,000 order and had to wait 6 weeks before you could get your money back.
I'm grateful for how awesome they use to be, I'm either going local, wiggle or ebay from now on, CRC have lost my cash monies.