Sounds about right, I went to this nameless shop about 10:30 Saturday morning to get my new headset pressed into the Trance and have the old one whacked out.
Went up to the guy at the back in the maintenance shop and asked if he could do it for me, and he says sure no problems. I'm thinking sweet, he will do it right now for me as it looks like he is not doing anything anyway, no bikes on his clamps in the workshop, having a coffee and was chatting with one of the floor sales guys in the shop.
He goes to me, "I cant do it right now though sorry". I'm like, "that's fine can I'll just pop down the street and grab a coffee, i'll be back in about 20?". "Nah sorry mate wont be done till probably Monday arvo".
"Really?, Isnt it like a 10 minute Job?", I asked.
"Yeah, but I have other bikes already booked in to work on".
"I'll go somewhere else thanks champ".
Went to The Freedom Machine in Church street, Brighton. Bloke in there, Nick I think his name was did it for me in 10 minutes and was asking me about my changes and the new forks and was telling me about his Orange with Pikes. Good bloke. Ended up spending over $100, new chain and a few bits and bobs.