DW-1
Dirt Works
20th November - Customer Service position:
With continued growth, the approaching summer and a generally great season to date, Dirt Works Australia has another full-time Customer Service position available in our Sydney office.
Hours:
Monday through Friday, 8.30am to 5.00pm.
Location:
Dirt Works Australia is located in scenic Blacktown in Sydney's western suburbs.
10 mins walking from Blacktown train station.
10 mins by bike from the M4.
10 mins by bike from the M7.
Dirt Works encourages cycle commuting and has showers, bicycle storage and a workshop on premises.
Job Responsibilities:
Answer sales calls and customer enquiries.
Manage relationship between customers and Dirt Works in a friendly, accurate, and efficient manner.
Enter phone, fax, and web orders into computer system.
Gain and retain technical knowledge of core products.
Communicate technical information with others in a professional, efficient manner.
Use the Dirt Works catalogue and outside media as reference tools.
Function as a supportive member of the Customer Service Department.
Act respectfully and considerately to fellow employees.
Attention to detail, ability to detect and resolve problems, excellent communication skills and low error rates in invoicing are critical.
A desire to strive for efficiency and to work as part of a team to reach our goal of shipping all orders on time every day is needed.
Learn and understand the software used in the Customer Service Department.
Contribute to other company projects as required.
Other duties as assigned.
Qualifications:
Some prior customer service experience is preferred.
Bicycle shop experience and/or technical knowledge of bicycles and bicycle components.
Ability to work collaboratively.
Excellent telephone, spoken and written communication skills.
Ability to work within and meet deadlines.
Excellent attendance and work record.
Great attention to detail.
Excellent attendance and timeliness are required along with self-motivation. Employees must be willing to occasionally work additional hours on peak days to get the job done - and still keep your sense of humour!
If you're interested contact Mark Sangkuhl at info@dirtworks.com.au
With continued growth, the approaching summer and a generally great season to date, Dirt Works Australia has another full-time Customer Service position available in our Sydney office.
Hours:
Monday through Friday, 8.30am to 5.00pm.
Location:
Dirt Works Australia is located in scenic Blacktown in Sydney's western suburbs.
10 mins walking from Blacktown train station.
10 mins by bike from the M4.
10 mins by bike from the M7.
Dirt Works encourages cycle commuting and has showers, bicycle storage and a workshop on premises.
Job Responsibilities:
Answer sales calls and customer enquiries.
Manage relationship between customers and Dirt Works in a friendly, accurate, and efficient manner.
Enter phone, fax, and web orders into computer system.
Gain and retain technical knowledge of core products.
Communicate technical information with others in a professional, efficient manner.
Use the Dirt Works catalogue and outside media as reference tools.
Function as a supportive member of the Customer Service Department.
Act respectfully and considerately to fellow employees.
Attention to detail, ability to detect and resolve problems, excellent communication skills and low error rates in invoicing are critical.
A desire to strive for efficiency and to work as part of a team to reach our goal of shipping all orders on time every day is needed.
Learn and understand the software used in the Customer Service Department.
Contribute to other company projects as required.
Other duties as assigned.
Qualifications:
Some prior customer service experience is preferred.
Bicycle shop experience and/or technical knowledge of bicycles and bicycle components.
Ability to work collaboratively.
Excellent telephone, spoken and written communication skills.
Ability to work within and meet deadlines.
Excellent attendance and work record.
Great attention to detail.
Excellent attendance and timeliness are required along with self-motivation. Employees must be willing to occasionally work additional hours on peak days to get the job done - and still keep your sense of humour!
If you're interested contact Mark Sangkuhl at info@dirtworks.com.au