Just a bit of feedback on Hibike
Placed an order in May and some stuff was on back-order and took ages (longer than they estimated) to be in stock. I received the parcel the other day and its officially the worst packed parcel I have ever got. Everything was just chucked in a box, Stans, grease, oil etc. Little pieces are missing from the order as they probably just fell out of the box. To make matters worse they didn't post the tyres that I ordered. I've used them a couple of times, but probably not again.
On a positive note, I ordered some stuff from Amazon and it never arrived and was returned damaged to Amazon. I was annoyed as the price for the product had doubled! Ordered a similar product for a little bit more than I originally paid and got it sent express (extra $50) as I needed it quickly due to the return parcel delay. After a couple of short emails, Amazon refunded the difference in purchase price from the original item and completely refunded the express postage. Pretty happy with that!