https://www.mountainbikesdirect.com.au/ are awesome.
Placed an order, got a call a few hours later from them apologising profusely that an item wasn't in the warehouse & offered a refund on that item or to wait for it to come in from the importer.
I elected to wait a few days, then got another call saying that they will make two shipments (one from them, the other direct from the importer) as they didn't want me to wait any longer.
Both items turned up in less than a week, which I was very happy with.
Communication like this from a local vendor is really rare!