Post your Roadie

cleeshoy

Eats Squid
Mine is currently off in the land of possibly getting replaced....

Have been struggling with short battery life... lost signal... water ingress and several band aid attempts at fixing my issues before finally sending it off.

Even though there is an Aussie distributor, warranty claims go back to the USA to be assessed and then the replacement product is shipped from the USA to the distro, to your LBS and then some time later I suppose you get it back....

This is for a KNOWN issue. There should be a system in place to quickly get product back to the end user /RANT

feeling slightly better.....

:rant:
Wow - I can understand why you would be pissed!
That would scare me off their product as well - I agree a better process needs to be in place for us Aussie customers.
 

Ackland

chats d'élevage
Well it makes you wonder why have a local distributor who adds their % if they're not really doing anything?

I know a lot of pros (team Sky, Gravesy) have nothing but praise for them but I can't see Chris Froome waiting for a replacement crank arm while his bike sits there unusable because he bought his power meter as a full crankset..............

And I can't even measure the power output of my one-legged efforts.....

But hey, when it was working, it worked really well...
 

Cúl-Báire

Likes Bikes and Dirt
Mine is currently off in the land of possibly getting replaced....

Have been struggling with short battery life... lost signal... water ingress and several band aid attempts at fixing my issues before finally sending it off.

Even though there is an Aussie distributor, warranty claims go back to the USA to be assessed and then the replacement product is shipped from the USA to the distro, to your LBS and then some time later I suppose you get it back....

This is for a KNOWN issue. There should be a system in place to quickly get product back to the end user /RANT

feeling slightly better.....

:rant:
That sucks a fat one! S

tages initially didn’t ship nor sell to residents outside North America as they state they would not be able to offer the service they expected outside this area – it turns out once they release in Australia they have the issue they were trying to avoid! They have done themselves a real disservice by not enabling warranty claims to be processed in Australia, especially given the nature of the problems being well know.

This is one of the reasons stages wasn’t on the list for me, money much better spent on a PT, Quarq or P2M Powermeters IMO.
 

Mike95

Likes Dirt
my stages pm has been faultless. had it since late feb.
ultegra 6800 arm.
still on original battery. do about 12 hr's per week on the roadie in all types of weather so its had plenty of use.

can't recommend it enough.
 

cleeshoy

Eats Squid
This is one of the reasons stages wasn’t on the list for me, money much better spent on a PT, Quarq or P2M Powermeters IMO.
I've had to replace the battery on my PT twice - had the PT for almost a year.

Wife also has a quarq on her roadie and had to replace her battery on average every 6 months. A few friends have experienced a few issues with their quarq and had several replaced under warranty. Frustrating for them but at least their wait time was within acceptable limits (no need to send overseas, etc)
 

Ackland

chats d'élevage
my stages pm has been faultless. had it since late feb.
ultegra 6800 arm.
still on original battery. do about 12 hr's per week on the roadie in all types of weather so its had plenty of use.

can't recommend it enough.
Had mine since they first landed in Australia late last year... Fwiw it's a sram x9
 

Mike95

Likes Dirt
From what i have read on the internet, Stages have been very good with warranty claims.
I really hope it gets sorted out asap for you Ackland & they replace the whole crank arm with a new one for you.
Also read that a better battery & seal on the battery housing has been made recently. I think i must have got one of the newer ones in Feb as my battery life has been great.
 

RB 24

Likes Dirt
The Mrs thought I was looking at porn I was drooling that much..

Her response " It is just a bike.."

My response " Yeah your just a woman "

anyone got a room in Melbourne to lease out for a month or two?
 
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