hey ducky,
Many positives of sportident. Seems to be the only horse in the race when comes to systems out there for the money.
A couple of questions I have for those using the system are below:
Any maintenance required? Seems maintenance free, but keen to know.
Any issues with batteries of chips going dead? Costs to get replaced? Any problems with cards going missing?
One burning question from the committee is around the ongoing costs of running the system, dont want to find a whole bunch of chips need replacing for multiple 1000's in a couple of years due to dead batteries or equipment failure outside the warrenty.
cheers!
We've had a few cases of malfunctioning chips, both our own and hired ones. with the hired ones it's easy, just tell the mob you got them from that one of their chips is dead and let them deal with it. :bounce: I believe thay can be sent back to the system suppliers for service, but I don't know the costs involved. When hiring chips it's a good practice to get more than you'll actually need, just so you have a few spares in case some don't turn on. Regarding the beacons, I'm not sure the charge life of those, but I'm fairly sure they're user rechargeable. You'd best chat to our tech guy again to confirm that though. As Stinky suggests, the beacons do have a tendency to time-creep, sometimes by quite alarming margins, so it is essential to synch them when setting up for a race, otherwise the data will be off.
When issuing chips to competitors, advise them not to place it too close to a Garmin or similar device, because they can sometimes interfere with the signals. We've had a couple of cases of lost data due to interference. About 250mm separation sems to be minimum. For security, again like Stinky suggests we take each rider's MTBA card or another form of ID and hold it for the duration of the event, which is returned when the chip comes back. If we have any cards left over we can chase the person for either the chip or the replacement fee, which is clearly stated in our event info guides.