ubyk-pro website
- Thread starter doihoi
- Start date
So here's the Update..........Richard, from Ubyk, has got back to me with a tracking number and a thousand apologies as he wasn't receiving emails.
The parcel was sent back to the UK and is on its way again (Royal Mail stuff up). To be honest his staff have gone over and above to help me out. As a sign of good faith he has extended a large discount for my next order through himself direct. Obviously Ill be taking him up on that offer :whoo:
All in all men, although I'm still without my bars as yet (no doubt Christmas / New Year didn't help) they are in Aus and I should receive them shortly I'm satisfied with how its been handled and wish more online store were this customer focused.
Last edited:
Minlak
custom titis
We don't pay VAT as we don't live in their country.
GST threshold in AUS at this moment is still $1000* if order is under that no issue.....
*NB this figure is meant to be changing to $250
ForkinGreat
Knows his Brassica oleracea
Not impressed by ubyk at all so far. I ordered on 28 June, my order was supposedly shipped on 5 July. NFI where it is.
Ordered from CRC and Wiggle on the 11th and 13th and both those packages have arrived.
Ordered from CRC and Wiggle on the 11th and 13th and both those packages have arrived.
Last edited:
MARKL
Eats Squid
I have had a couple of orders from ubyk recently. Happy with the delivery times on each. The only issue I had was one was through Toll for he final bit of the delivery to home and they are as useless as an ebike without a battery. They make auspost look good.
Minlak
custom titis
Knuckles and Myself had horrible delivery times from them. We wont use them anymore. They are like the "Kogan" of the mountain bike industry. They seem to take orders then order the stock themselves once they have enough orders.
Plan to make a purchase soon, they increased the price in the last few days so waiting to see if drops again.
Had some emails back and forth that were promplty answered but the last email has gone unanswered..
Looks like the biggest issue is slow delivery times.
Had some emails back and forth that were promplty answered but the last email has gone unanswered..
Looks like the biggest issue is slow delivery times.
ForkinGreat
Knows his Brassica oleracea
Praise Cheese-us, my order arrived today. unsure whether I would be in a hurry to buy again. Only if I wasn't in a hurry to get parts. Prices were good.
It's the dispatch & delivery process that was vague as Fark.
teK--
Eats Squid
The fact they don't keep stock is how they probably keep costs and prices down. I don't have an issue with that even though I'm impatient. But that they would send over $600 worth of gear using untracked royal mail postage is bewildering.
T.3
Likes Dirt
Used once and got very good prices. Was a delay in getting one of the items in the order but was kept informed so wasn't a drama.
Has anyone else noticed the prices on the same item can fluctuate wildly? I ordered a set of Renthal carbon bars at a very cheap price. 5 mins later told a mate and went to show him and the price had risen about $30. 6 or so hours later had another look and they were cheaper again than when I ordered.
Has anyone else noticed the prices on the same item can fluctuate wildly? I ordered a set of Renthal carbon bars at a very cheap price. 5 mins later told a mate and went to show him and the price had risen about $30. 6 or so hours later had another look and they were cheaper again than when I ordered.