So my hardtail has been neglected of late, and this week I decided to freshen up the drivetrain and add a dropper. I've become so accustomed to riding with one that I think the lack on the hardtail was putting me off riding it.
There wasn't much in stock in 27.2 when I was shopping, and not wanting to spend the $600 CRC wanted for a Thomson, I ordered the X-fusion instead. None of the local online shops had anything for me in 27.2
Build quality is nice, lever is clever, everything I need in the box.
Here's where the frustration starts. I installed the post without any trouble, all seemed to be working so housing and cables cut and cable tied into position.
Then I fitted the seat.
The post now wouldn't stay in position, up or down. Remove saddle, fiddle with cable tension, seems to work, refit saddle, not working. I go through this process repeatedly, and it's an irritating process trying to feed the bolts into those rotating cylindrical nut things. Somehow when the saddle is fitted, the actuator is being pressed hard enough to make the post think that it needs to move. With the saddle on it's incredibly difficult to see how this is happening.
I concede defeat, and email X-Fusion in the US, hoping I've missed something obvious. I wake up to this:
"Hi Tubbsy,
No, unfortunately there was a generational conflict with the lower saddle clamp. You can try reversing it, that usually solves the issue. If that doesn’t you can send it in and we can machine it to have a wider groove underneath to accommodate the activator bar.
Thank you"
Not that impressed with this to be honest. They have a known manufacturing defect out there, with a half arsed fix and no mention of it on their website.
Has anybody else fitted one of these and had this issue?
There wasn't much in stock in 27.2 when I was shopping, and not wanting to spend the $600 CRC wanted for a Thomson, I ordered the X-fusion instead. None of the local online shops had anything for me in 27.2
Build quality is nice, lever is clever, everything I need in the box.
Here's where the frustration starts. I installed the post without any trouble, all seemed to be working so housing and cables cut and cable tied into position.
Then I fitted the seat.
The post now wouldn't stay in position, up or down. Remove saddle, fiddle with cable tension, seems to work, refit saddle, not working. I go through this process repeatedly, and it's an irritating process trying to feed the bolts into those rotating cylindrical nut things. Somehow when the saddle is fitted, the actuator is being pressed hard enough to make the post think that it needs to move. With the saddle on it's incredibly difficult to see how this is happening.
I concede defeat, and email X-Fusion in the US, hoping I've missed something obvious. I wake up to this:
"Hi Tubbsy,
No, unfortunately there was a generational conflict with the lower saddle clamp. You can try reversing it, that usually solves the issue. If that doesn’t you can send it in and we can machine it to have a wider groove underneath to accommodate the activator bar.
Thank you"
Not that impressed with this to be honest. They have a known manufacturing defect out there, with a half arsed fix and no mention of it on their website.
Has anybody else fitted one of these and had this issue?