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Thread: Online retailers trusted/scammers

  1. #311
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    Default

    Quote Originally Posted by TwoSix View Post
    Quick question regarding Merlin cycles - how long should I expect to wait for a refund to show in my account? Anyone had a refund from them before?


    I was promised a refund on the 29/12/16, still waiting for it to show up on my card. Time to send another email I think. Was for an order placed early November that never arrived. My only other order from them (in October) arrived as expected, but I think the shipping company they use is unreliable.

  2. #312
    Senior Member yuley95's Avatar
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    Jan 2011
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    Default update request

    Can we take Tekin off as they have closed for business.
    And Ashgrove Cycles have changed their name to Giant Ashgrove.

  3. #313
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    Apr 2008
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    Cool

    Quote Originally Posted by adrian.gab View Post
    After seeing this thread I bought some shiny new brakes from www.hibike.com. I'll update again when delivered but so far great. They've shipped my item in less than 12 hours via DHL. I've always had a superb experience with DHL.

    I saved about AUD$200 compared to ChainReactionCycles too! ☺️
    Just an update on my order:

    • Ordered on the 4th, received an email receipt straight away.
    • Shipped on the 5th, received two emails, one to say they were packing it and another to say shipped. DHL tracking number provided.
    • Delivered on the 12th.


    Very happy with their quick service and frequent communications and no SRAM geocrapping.

  4. #314
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    Default Company store?

    Quote Originally Posted by yuley95 View Post
    Can we take Tekin off as they have closed for business.
    And Ashgrove Cycles have changed their name to Giant Ashgrove.
    So Giant have bought Ashgrove Cycles? Or taken a shareholding?

  5. #315
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    Default

    Dunno how it works, suspect the giant 'concept' store thing is just another franchise model.
    Be careful with that, it was new once.

  6. #316
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    Default The Bicycle Store

    Anyone know whats up with The Bicycle Store? (https://www.bicyclestore.com.au/)
    I ordered ten days ago and just today they responded to my email form last week saying the items might not be in stock but not confirming anything.
    They have no phone number listed and seem to take ages to respond to emails.
    Last edited by nickg78; 23-01-2017 at 03:43 PM.

  7. #317
    Senior Member Flow-Rider's Avatar
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    Default

    Quote Originally Posted by nickg78 View Post
    Anyone know whats up with The Bicycle Store? (https://www.bicyclestore.com.au/)
    I ordered ten days ago and just today they responded to my email form last week saying the items might not be in stock but not confirming anything.
    They have no phone number listed and seem to take ages to respond to emails.
    I haven't dealt with them in a while but yeah, they don't like returning emails when there is a problem.

    BTW here's the number.

    Danny hart.JPG
    "To avoid criticism say nothing, do nothing, be nothing." ~Aristotle.

  8. #318
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    That's their old address and number. They seem to have moved to Victoria, no new number to be found.

  9. #319
    Senior Member Flow-Rider's Avatar
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    Default

    Quote Originally Posted by nickg78 View Post
    That's their old address and number. They seem to have moved to Victoria, no new number to be found.
    Try this number
    It's the same Business, same ABN and address.


    fox.JPG
    bicycle.JPG
    Last edited by Flow-Rider; 24-01-2017 at 11:58 AM.
    "To avoid criticism say nothing, do nothing, be nothing." ~Aristotle.

  10. #320
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    Jan 2010
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    Default

    Yeah no answer on that number either, no surprise there. Maybe ill try at midnight.

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