That is a pretty poor job.
A similar story happened to one of my parents best friends when we used to live in england. About 10 years ago he bought a car over there for 35 000 pounds or something. Approx 90 000 AUD (not sure what car it was) He had it for about a month and he got it comprehensivly insured for about 25k (Pounds) Simpily becase to get it insured for 35k was rediculous. Anyway. He took it into a shop to get serviced and someone from the business took it out for a 'test drive' and ended up drifting it into a pole and writing it off. Anyway he ended up asking them for another 10k in damages because that's what the car was worth (he bought it second hand) and they refused and took them to court and the car company ended up winning. Bastards.
So he managed to lose out on about 25k because some retard took his car out and crashed it into a tree.