Minlak
custom titis
Samsung.
The Galaxy S phone I had, had issues from day one regarding the battery and the microphone. It's been sent in for repair however the service centre claim it's water-damaged despite it never having been immersed in water at all. They claim that it can be caused by humidity but I'm refusing to stand for that as humidity or sweat should be accepted as part of it's natural operating environment and as such it should be designed to be a lot more water resistant.
Snip!!
A phone has six wafers that form the pcb board and to mkae these wafers conductive they are held together with a water soluble glue. The wafers are coated with a substance that is liquid reactive. When they receive your phone for repair they check this surface for water reaction. If there is any water reaction they reject it. Even if the water has caused no damage or is even un related to the problem faced. This moisture occurs from condensation more than actual dropping in water. Condensation comes from popular things such as but not limited to:- Taking your phone in the bathroom as your expecting a call - placing your phone in a lunch box or handbag and putting a cold drink in the same bag - Spittle in the microphone hole when talking - sweat - having it in your pocket on a hot humid rainy day then hopping in the nice air conditioned car - carrying it in your bra.Nokia pulled this same crap with me with a phone that had been in my pocket for 1 week. fkn annoying
We had a run of liquid damaged phones from a trucking company and it turned out they had installed all of the car kits in front of the air conditioning vents so a constant stream of cold wet air caused the damage.
Now is this right? Well I dont think so as you have stated the phone should be engineered to with stand "Life"
Solution:- well depending on when you purchased the phone the law now says it should be of "Merchantable Quality" since 1st Jan 2011 it is up to the place of purchase to resolve and depending on price paid the expectation of longevity should be correct. Depending on how much fighting you might have to do you could argue the point of being acceptable for Australian conditions.
Side Note:- I actually know of someone that complained to Nokia 9 yrs ago of his phone being liquid ingressed and he disagreed some numpty at Nokia sent him and official letter stating Nokia phones were not designed for Australian conditions. He now rings Nokia whenever he wants a new handset and they just send it out