She was going to get an iPhone, but at the rates she drops her phone it would have been toast in about 3 weeks. Her previous Galaxy Ace has weathered the storm superbly.
i've dropped my iPhone probably 10 times in the last year, four hard cases have died but the phone lives on. i have a 4 that i loaded the 4S software into, and considering i'm a Luddite that was a bit of a stretch...
custom cases are available thru Cafepress :tickled_pink:
iTunes may be a bit fiddly to use but with a bit of patience even i can work it out, transfer lectures, make my own ringtones etc. lots of apps for things i use, such as bus timetables, virtual post office, banking, Ebay, Etsy, WADA, Teamer, Endomondo, yada yada.....as for games and movies of the adult kind, well, i have no interest in either so that's no problem
the ex had a HTC, twice actually, and apart from them falling apart, constantly freezing, no battery life, software issues (he was employed in IT) and the pants-pocket humidity voiding the warranty, there weren't any problems....according to him.