Jesus dude, if you get this out of joint over a pretty innocuous comment like that I struggle to see how you get through a normal day without boiling over.
Dr. J prescribes two doses of desensitivity daily and a reduction of your extra virgin sense of injustice.
Hmmms don't see how that's boiling over? but hmmms
I merely accepted their challenge
*research is key, ain't it?*
1) Mislead pricing + comment (challenge from them if its $30 or not) = leaded to a research on pricing
2) Regional office intervened and the shop changed its incorrect pricing and said I can purchase them at the rectified price.
3) Saturday was told there wasnt stock on 2.20 Australia wide but they have 2x2.35 inshop and could pick up on the day or arrange for a specified date *which was Monday*.
4) Went there and was told they only have one tire and was waiting for the other due to delivery (hmmm didnt know they could sent a shipment through on Sunday? Erms why was I told they had two)
Waste of my time taking half an hour off work and driving to the shop and making sure I reach the shop before it closes.
I've got all email/call logs and it'll show a clearer picture on how complacent/unprofessional the shop conducted it's itself as a retailer.
It's against forum rules, so can't post
*Don't know about others, but I wouldn't want to deal with negative individuals who are push overs*
*I rather do smth about it then sit back and be a wuss*
Do you feel as though you were that hard done by that you deserved to get the tyres for free?
Lol erms nope, it was all just feedback? As Trek said "If you have any further questions or queries please let me know."
Didn't even expect for free tyres.
I merely explained what happen on Monday.
Email:
What is your address?
I will send you two of these tyres free of charge for your troubles.
Hope this is a suitable resolution for you.
When I saw the title of the thread I was expecting something more serious.
What's happened is very minor compared to what can happen dealing with dodgy LBS's.
I wouldn't say you've been played like a fiddle, in fact it was hardly worth starting a thread over imo
Worth starting a thread?
My question was about the action by the shop, it seemed as if they were taking revenge as I contacted Trek, made me go down to the shop to buy a tire 'slowly milking' me into coming back again? Just wanted to double check?!
Hmmms would this be worth starting a thread too? "Online dating", imo no?
It's a forum, open to all, i'm not judging your intentions, all questions can be asked ain't it? As long as it follows rules and are of formal etiquette?
All in all I didn't like the experience from the LBS representing as a retailer. *REV*KE IT!
*
Wouldn't want others to experience such a dodgey situation, hence, customer feedback to international head office?!
As above, I rather do smth about it and hopefully there is change.
*Btw I've bought from these guys in the past*
*Ps I own a Trek bike and what if I have to get my bike warrantied there? fck no*