Hello everyone. Looking at purchasing a canyon stitched 360. According to the site postsge and gst are included in the price already however im just wondering if i will get stung with any import, custom fees ect. Anyone bought off canyon recentpy able to let me know what to expect?
Buying a canyon. Hidden fees
- Thread starter Mr_hANky
- Start date
As above. exactly the same here for a roadbike. No extra fees
pink poodle
気が狂っている男
Well played Canyon.
padams10003
Likes Dirt
Bought 2 bikes from them in the last 12 months. No hidden fees involved.
kiwiinmelb
Likes Dirt
Excuse my ignorance , dont know much about them , the duallies look pretty interesting ... Are they good bikes ?
padams10003
Likes Dirt
Great bikes. Awesome value for money.
BT180
Max Pfaff
Bloody awesome bikes. Google Spectral and Strive review.
uberusername
Likes Bikes
I've got beef.
You get charged in AUD, from Canyon Australia, but they process the transaction in Germany. I got stung with a 3% transaction fee on a $6,500 bike. Pissed.
Also why is postage not included (i.e. up the price $200) in the price for people on the Australian website? As if we are going to travel 15,000kms to pick the thing up.
I think their website is misleading and deceptive. Went through a dispute process with them and said they should include postage in their pricing and process the transactions in Australia so we aren't subsidising their international tax avoidance and they told me they would not and offered a flexfit cap to make me feel better.
Pricks.
BT180
Max Pfaff
So I assume you expect that for EVERY overseas transaction? Why should bikes be any different? Not sure what's misleading when directly under the price of the bike it states + Packaging & Shipping (price incl. GST) and gives a direct link to the shipping process and costs.
uberusername
Likes Bikes
When buying from Canyon Australia, and being charged in AUD, what is there to say thay that it is an international transaction? Nothing. It puports to be a transaction within Australia, when it is not.
BT180
Max Pfaff
I'm not talking about the fees for the credit card transaction. Maybe that could be more clearly defined, I can't remember as it was 1.5yrs ago when I purchased mine. I was talking about the alleged 'hidden' shipping fees and the fact that it's pretty standard for companies to add shipping charges on top of the purchase and not include them within the purchase price.
uberusername
Likes Bikes
Never said it was hidden, I said their website is misleading. The cost should be included in the price of the bike. Up the cost by $199. They say it's not included because they offer pickup. You've just got to travel 16,000kms to pick it up. Seems reasonable.
Additionally, they claimed that $199 is half the actual cost. So they're already absorbing half of the cost in the pricing, why not absorb all of it.
uberusername
Likes Bikes
Yep seriously. This is from https://www.canyon.com/en-au/mtb/strive/
Advertised price: $7,899
Actual price with postage $8,098
And if you get hit with an international transaction fee: $8,340.98
So the page https://www.canyon.com/en-au/mtb/strive/ is misleading AF!
I'm not sure I understand the problem. What 'international transaction fee'?
What do you think of this Kona? No mention of postage until you go to checkout, and no mention of import duty which you have to pay in the case of this bike, but not in case of Canyon.
This is standard stuff when buying from overseas companies.
What do you think of this Kona? No mention of postage until you go to checkout, and no mention of import duty which you have to pay in the case of this bike, but not in case of Canyon.
This is standard stuff when buying from overseas companies.
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uberusername
Likes Bikes
ctguru
Likes Bikes and Dirt
If the credit card transaction is not processed at an Australian Financial Institution you can get changed an international transaction fee, even if the transaction is in $AUS
BankWest or 28 degrees credit cards don't have these transaction fees