By the sounds of it you already re-grease and re-gas it yourself, going by the first paragraph anyway?
I actually did mine today for the first time ever. I've had mine for probably 10 months but i've noticed lately that it lacks return (air pressure had gone down). Anyway to rebuild it it takes no longer than 5 minutes max.
- Remove from bike, shove a 10mm socket up it's duff and remove the lock nut
- Undo the top collar/seal
- Remove outer sleeve, exposing inner shaft, clean/wipe off the old grease.
- Check the screw that holds the keyway slide in place is tight (requires torx key). If you want to clean inside the seal on the top collar you will have to remove this keyway in order to slide the top collar off the shaft.
- Get a flat blade screw driver and remove the small aluminium screw/cover on the end of the shaft you removed the bolt from in step 1. This will expose the air valve. Using a shock pump pressurise to 75psi for the Jopin 3, 55psi for the Joplin 4. Do this with the seatpost inverted.
- Replace aluminium cap (careful of the threads), then grease up the whole lot liberally and put it back together (don't over tighten the top collar/seal, just nice firm hand tight). I use a super heavy duty grease (HTB or that marine boating stuff) as in this application you aren't so concerned with stiction you are more concerned with maximum protection of that keyway slide as if it wears your post will feel shite (mega seat sideways movement).
- Once back on the bike 'cycle' the post at least 10 times by depressing the lever/button and pushing it down and then depressing the lever and letting it return up on it's own, this 'bleeds' the air in the hydraulic circuit.
Another thing I do is get an old tube, cut it to length (approx 120mm on the Joplin 3) and slide it up over the whole exposed part of the post which slides, then cable tie it right at the top (up near the seat mount, on the black part, not on the shaft) and then at the bottom below the top seal. This stops any water or shit getting into the internals as that top seal isn't that crash hot. Like I said I serviced mine for the first time today and it's seen a LOT of use and it looked like new inside, the only issue is that it had lost air pressure over time, understandable.
If none of that makes sense I may be persuaded to provide pics, but honestly I reckon you'll work it out