I've never bought a bike from them before but I've been going to them for a couple of months now when the management changed at the shop I used to go to. Jamie who is the store manager is a really great guy and has been helpful, as have the other people who work there, in getting my bike sorted for some great days of riding. Give the shop a ring if you're concerned about the prices because it does seem like a very good deal. But from the experience I've had with them they're a great little shop and I'd recommend them to anyone.