The Reverend
Likes Bikes and Dirt
Looking forward to seeing this one built up!
I went with the raw finish. I've not seen the spire in raw alloy but the patrol looks great in raw. I do like the orange too.which finish did you go for - I've only seen pictures of the orange alloy Spire?
Unfortunately not. I think they are having difficulties getting the shipment released from Taiwan.Any news sir?
I enquired about a Sentinal and just got a frustrated shrug from Super Sports.Unfortunately not. I think they are having difficulties getting the shipment released from Taiwan.
It could be some time before it's even on a boat.
In the meantime I grabbed a meta am frame which is due next week. If / when they know when these things are due I'll reassess how I'm getting on with the meta and decide if I want to look at selling it for the spire.
I was super excited about the spire and still am but pandemic related delays caused a slight deviation from the plan.
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That was more to do with a lack of clarity from Transition on a supply standpoint than an issue with SuperSports though yeah?I enquired about a Sentinal and just got a frustrated shrug from Super Sports.
Definitely not an issue with SS. They were great.That was more to do with a lack of clarity from Transition on a supply standpoint than an issue with SuperSports though yeah?
Heard the same.. February at the earliest.I enquired about a Sentinal and just got a frustrated shrug from Super Sports.
I might as well weigh in here.I enquired about a Sentinal and just got a frustrated shrug from Super Sports.
Thanks for the explanation! I didn’t mean to say Transition themselves were the issue. Just that they were copping it like everyone else and causing knock ons.I might as well weigh in here.
Globally all bike companies are being as transparent as they can be and IMO Transition is handling this as well if not better than most.
We committed early to take smaller shipments ( obviously increasing our costs - but not passing this on ) rather than waiting for FCL's to be ready to try and keep some flow of bikes moving with out larger delays ... " Better to keep some happy than not"
It"s not so much frustration from us, basically from our stand point as a company, we have chosen to not make promises we may not be able to keep, and this goes right down the line from how we expect our dealers to act currently as well.
Yeah of course we want to sell you that new ride... but what we don't want to do is make that promise that may or may not happen in that set time line. Totally frustrating for all involved but as a company ( and I own Supersports ) we have chosen to try and be as clear and as open as possible.
I have heard way too many " yeah we can supply " but not until November next year stories from plenty of customers and brands etc.
Now, we could do that if we choose to, we know exactly what we are expecting in any date frame so far in front at this point, that it could easily happen. We have scheduled shipments into AUS right now up to March 2022.
There are so many moving factors in the line, and everything "usually" is clockwork... but this is simply not the case anymore at this point.. an example per say ... Factory is expected to receive x amount of group sets on a given week.. these to be built into bikes... our schedule states that we are getting x amount of these ( obviously shared globally ) - Problem ... x amount total does not arrive , is delayed and only half turn up... assembly happens and we now have a lesser x amount to be shared globally.
Add to that , shipping delays etc... port shutdowns and global shipping companies actively reducing the amount of boats sailing.. = more delays.
Another example - Our current shipment ( due on the 16th September ) has had its docking date in Brisbane changed 4 times now... It had its departure date changed 3 times from the shipping company...
So, in general, we have taken this stance to try and avoid disappointment and chosen rather than to put sales first, try and deal with the global situation with as much clarity as we can for our customers.
And, if we have missed your emails... Sorry... our inboxes are slightly insane these days.
RJ
Thanks for the candid insight into the current state of play @xero. Appreciate hearing straight from the source.I might as well weigh in here.
Globally all bike companies are being as transparent as they can be and IMO Transition is handling this as well if not better than most.
We committed early to take smaller shipments ( obviously increasing our costs - but not passing this on ) rather than waiting for FCL's to be ready to try and keep some flow of bikes moving with out larger delays ... " Better to keep some happy than not"
It"s not so much frustration from us, basically from our stand point as a company, we have chosen to not make promises we may not be able to keep, and this goes right down the line from how we expect our dealers to act currently as well.
Yeah of course we want to sell you that new ride... but what we don't want to do is make that promise that may or may not happen in that set time line. Totally frustrating for all involved but as a company ( and I own Supersports ) we have chosen to try and be as clear and as open as possible.
I have heard way too many " yeah we can supply " but not until November next year stories from plenty of customers and brands etc.
Now, we could do that if we choose to, we know exactly what we are expecting in any date frame so far in front at this point, that it could easily happen. We have scheduled shipments into AUS right now up to March 2022.
There are so many moving factors in the line, and everything "usually" is clockwork... but this is simply not the case anymore at this point.. an example per say ... Factory is expected to receive x amount of group sets on a given week.. these to be built into bikes... our schedule states that we are getting x amount of these ( obviously shared globally ) - Problem ... x amount total does not arrive , is delayed and only half turn up... assembly happens and we now have a lesser x amount to be shared globally.
Add to that , shipping delays etc... port shutdowns and global shipping companies actively reducing the amount of boats sailing.. = more delays.
Another example - Our current shipment ( due on the 16th September ) has had its docking date in Brisbane changed 4 times now... It had its departure date changed 3 times from the shipping company...
So, in general, we have taken this stance to try and avoid disappointment and chosen rather than to put sales first, try and deal with the global situation with as much clarity as we can for our customers.
And, if we have missed your emails... Sorry... our inboxes are slightly insane these days.
RJ
All good, i definitely was not implying that you were saying that TR was the issue... Its just crazy times ... 20 plus years in this game and i have never seen anything like it...Thanks for the explanation! I didn’t mean to say Transition themselves were the issue. Just that they were copping it like everyone else and causing knock ons.
My experience with supersports has been nothing but positive.
Didn't want a deposit or any cash to change hands until they could give an accurate date on the arrival.
All emails were responded to within 24hrs, usually within the hour.
I just grew impatient looking at my stack of parts for so long and the meta was available sooner, or so I thought.
However Xero just reached out and my frame is off the coast of Brisbane so I am back on the spire wagon as that was my first choice.
Will update this thread when it's built.
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FuckToday is a good day.
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