Long Reply Alert!!
Hey guys Greg here from Straitline, I am savvy enough to have Google send me links when our name is mentioned and I saw this the other day and had to intervene.
Red and everyone reading halt on Grease! All that does is invite over torquing and can throw a torque setting off. Your bolts are 6mm high tensile steel and the stem body is 6061 T6 Aluminum, the steel will win. Our threads are roll formed not tapped meaning we press the threads in over tapping/cutting the material so they are stronger than normal and can take a lot of abuse but something is up.
We do the Moto method of clamping -yes just like avid too- because it guarantees uniformed and equal clamping on your bars, it is nothing new, Answer and Hope are implementing it and others should follow. You tighten a stem up 1/2/3/4 then the phone rings you go get it and come back and start 3/1/2/4/1/2/4 until tight... the bar is not clamped 100% yet it may appear so.
You tighten the top two bolts equally 1/2/1/2/1/2 until tight then proceed to the lower bolts and repeat. Failure to do so just strains the lower side of your face plate (our face plate/ stem) and I guarantee stress fractures have started or are soon to appear because the bolts are pulling the material the wrong way. Not to stress we can help if this is happening but bars just do not slip, there is a easy explanation, we just need to sort it out.
When installed as spec'd you should be left with a gap and if no gap is present your bars have an issue. There is no reason for a stem to slip on a handle bar or the fork steerer unless they are undersized from the factories abroad. Each stem we place into the market is a identical clone of the next and we can verify this
http://straitline.blogspot.com/2010/07/micro-machining-up-close-shots-by-rob.html
Unfortunately we are unable to control the handlebar industry and they never spec any tolerances plus stems are generically designed to eat up any variance anyways, hence gaps and ours is no different we just recess the stem body's underside.
So... if the initial install was not done as spec'ed your bars just do not have equal clamp. If your stems face plate were honestly and truly installed with common sense it is the bar and or you may have stretched the threads by being to burly with them or the all mighty... one fall was enough to cause them to stretch. I am unsure of the background just saw Grease and had to jump in.
You bought it from CRC so unfortunately I cannot just send you to a local shop or have my crew Groupe Sportiff assist, thats the flip side of a online deal but we'll sort this out but for now stop riding the stem and email me please.
Email me direct
gp.spi@shaw.ca, I will help you out and you can post our chats in here okay Red.
Thanks for everyones help in the forum though.
Good night from BC Canada eh!
G