Mr Crudley
Glock in your sock
ABC had one of their finance guys on a late show last night who said he's not at all surprised by the queues, the entire centrelink process is designed to discourage you from getting money off the government. now they need to get money into peoples hands of course its failing
I have a sales colleague that got a lot of opportunity out of their call centres needing more capacity. They are traditionally under dimensioned for the expected call volumes, let alone for any new long term emergency peaks. They only throw $$$ at it once it get too much bad press unfortunately.