Oddjob
Merry fucking Xmas to you assholes
I suspect you have found a novel fault (ie it hasn't been seen before), and this definitely counts as a major fault.Still cannot fix the car.
Anyone have suggestions for what I do?
Consumer law does not do much for car purchases.
I'll throw in a complaint next week after I as for a refund.
Even if I get a refund I'll lose heaps on a three year lease. Cunts
The first step is to let them know you will be sending them a letter of claim, and following up with the ACCC and the Office of Fair Trading. At a minimum I would expect a replacement car to the exact same spec.
I'm somewhat surprised they haven't offered you a demonstrator to drive around while they get a fix. You have essentially done them a favour by finding them a novel fault.
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