moorey
call me Mia
It's meant to be a cheap commuter....but already thinking of using better spares: black flag pro wheels or hoops, rlt revs, xt or saint brakes..... Time will tell.
Chain reaction cycles
- Thread starter crim 87
- Start date
Ezkaton
Eats Squid
Ahhh that sucks (for me)!
I'm still waiting on an order I placed on the 15th of November, which shipped with TNT... 24 days or so.
I contacted them about it, as I've read numerous people putting in lost mail claims, etc... they're yet to reply (3rd day and counting). :/
Sc_heckler
Squid
Excellent Service
Placed an order on 4th December for my 29er build, everything turned up today - 10th December. Shipping was via DHL. Really happy with the service.
BTW for CRC promo vouchers details check out this link:
http://www.chainreactioncycles.com/au/en/customer-service/promotions-vouchers
John
Placed an order on 4th December for my 29er build, everything turned up today - 10th December. Shipping was via DHL. Really happy with the service.
BTW for CRC promo vouchers details check out this link:
http://www.chainreactioncycles.com/au/en/customer-service/promotions-vouchers
John
Yeah mine got dispatched overnight. I had the free shipping, but it's been sent by DHL express as well.
I'm up at home now, so we'll see how quick it gets to rural Queensland
The tracking number isn't working though, not sure if CRC have it wrong or if it's DHL's fault?
I'm up at home now, so we'll see how quick it gets to rural Queensland
The tracking number isn't working though, not sure if CRC have it wrong or if it's DHL's fault?
hifiandmtb
Sphincter beanie
Ordered a Hope/Crest wheelset & other parts (tyres, random components) on 3rd December:
* Other parts left CRC on the 4th December & arrived yesterday 11th December (Sydney), shipped with DHL Express.
* Wheels left CRC on 6th December & have yet to arrive, shipped with Parcelforce.
Annoying, as CRC said all parts were in stock. It's obvious this was a lie.
* Other parts left CRC on the 4th December & arrived yesterday 11th December (Sydney), shipped with DHL Express.
* Wheels left CRC on 6th December & have yet to arrive, shipped with Parcelforce.
Annoying, as CRC said all parts were in stock. It's obvious this was a lie.
scblack
Leucocholic
Four working days after despatch you're whining that they lied about stock? Get a grip.
Give the delivery a farkin chance.
OR
Read their T&C's - they have more than one warehouse and deliveries can be sent in separate parcels.
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hifiandmtb
Sphincter beanie
They don't take three days to dispatch in-stock items. Ordered on the 3rd, dispatched on the 6th.
Not complaining about the delivery times.
You get a grip!
Not complaining about the delivery times.
You get a grip!
mitchy_
Llama calmer
i didn't see it on their website, but i'm almost certain they don't employ staff to fudge the stock numbers purely to lure irate Australians into a sale of what is intentionally an out of stock item.
shit (and errors) happens, this isn't a a backyard shed with 4 items in it. deal with it.
hifiandmtb
Sphincter beanie
Isn't this a thread where we can post our CRC experiences?
WTF is with you people - I am dealing with it! :loco:
WTF is with you people - I am dealing with it! :loco:
Buggergrips
Likes Dirt
their new website is Shit
Aussie_Ryder
Likes Dirt
Ordered XX1 parts to the sum of $950 on the 28th of November and paid for express shipping. Items still haven't arrived and they cancelled my crank order because they were back ordered (crc expected them on the 2nd but were a day late). Good news is they informed me that the cranks are back in stock but I can't get them for the sale price because they cancelled my order.
Never shopping with these muppets again.
To Simon at customer support have a shit Christmas.
Never shopping with these muppets again.
To Simon at customer support have a shit Christmas.
Was my fault. The time zone discrepancy meant that by the time the email had reached me, it had only just been picked up by DHL with no time to process.
Now the tracking is working and it's being Processed at East Midlands UK at the moment. Sweet!
markb84
Likes Dirt
Agostino
Likes Dirt
Had this happen to me the other day, ordered on the Thursday arfternoon and it arrived on Monday. It amazes me as Australia Post can take much longer than this and that's only interstate.
In saying that I have ordered stuff from CRC before and its taken a few weeks to get here.
Other experiences with CRC customer service have been good, like when I got a slightly wet packaging (water marks on packaging only) I complained and got a voucher even though none of my items were damaged.
oriion
Likes Dirt
Without trying to be a smartass - it's a legitimate question, and hopefully mods can explain - why do we have a zero name and shame policy for some businesses, yet we are openly able to put shit on CRC in this topic, even though the banner above me right now is advertising CRC.
Seriously, why would you complain about a few water marks on some packaging if all your items arrived in perfect condition. The shit retailers have to put up with!