FYI from Facebook.
Dear Evil Bikes Australia and New Zealand customers,
Evil Bikes has just been informed that our Australia/New Zealand Distributer, Defcon Cycles, has placed themselves into Voluntary Liquidation. This news is a big surprise to Evil Bikes. We had no warning from Defcon that their business was in danger, or that Defcon was struggling. We apologize to all customers for any inconvenience you may have experienced.
A liquidator has been appointed to this case – Travis Pullen of TJP Advisory. Email –
travis@tjpadvisory.com.au
Before contacting Evil USA, please first contact the liquidator if you have:
1. Made a deposit for Evil product to Defcon, and have not received confirmed delivery. Deposit Record will be required.
2. Made a full payment for Evil product to Defcon and have not received delivery. Proof of payment will be required.
If the liquidator is not able to bring your case to a full and satisfactory resolution, please contact Evil Bikes USA – Mike Howse -
mike@evil-bikes.com. Please understand, Evil cannot help you until you have completed your process with the liquidator. Evil will handle customers not satisfied by the liquidator on a case by case basis.
Moving forward, Evil will service the Australia and New Zealand market directly, as opposed to using the service of a distributer. Future sales and dealer inquiries should be directed to Evil USA. You can reach Evil USA directly via email –
Mike@evil-bikes.com and
Dylan@evil-bikes.com. We also communicate with customers via instant message on Facebook and Instagram. Or, you can simply call us at 877-696-3845. We will have staff on hand as much as possible to handle the Australia and New Zealand time zone from the USA.
Many Thanks,
Evil Bikes USA