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yer but the first guy. not kezza. or it might be same shop?Have a guess,it is mentioned above!!
yer but the first guy. not kezza. or it might be same shop?Have a guess,it is mentioned above!!
Kezza dawG, may I suggest that you familiarise yourself with the NSW defamation laws regarding your post.THANK GOD I HAVE NO REASON TO GO THER EVER AGAIN.!!!!!!!!!
THATS MY RANT.
Fair suck of the sax mate, seriously... You'd be on here bitching if they hadn't picked up no doubt. Sounds like all he wanted to do was give you an accurate answer when he was free enough to sift through the tyres.I called up a bike shop recommended to me via the local distributor of said tyre importer.
On calling the bike shop and stating I'd like to buy said tyres (which aren't cheap) I was greeted with a "yeah, think we had them in stock, mate um um I've got a shop full of people, call back later" (imagine a voice with a lot of disinterest).
Yes, I did call back later but to a shop that I can trust to serve me.
Now the unfortunate thing is that the recommended bike shop won't get business from me, ever. If your too busy don't answer the damn phone, if you can't serve me on the phone how are you going to serve at the counter.
I'm with floody, the world will not come to an abrupt end if you have to ring "said" bike shop the next day. Imagine the customers who are in the store, put yourself in there shoes, your standing there patiently waiting after having gone to the effort of actually going to the store and there's the sales assistant chatting away on the phone.I called up a bike shop recommended to me via the local distributor of said tyre importer.
On calling the bike shop and stating I'd like to buy said tyres (which aren't cheap) I was greeted with a "yeah, think we had them in stock, mate um um I've got a shop full of people, call back later" (imagine a voice with a lot of disinterest).
Yes, I did call back later but to a shop that I can trust to serve me.
Now the unfortunate thing is that the recommended bike shop won't get business from me, ever. If your too busy don't answer the damn phone, if you can't serve me on the phone how are you going to serve at the counter.
If you must know, my user name is my own little humorous take on my local classic car wrecker. It's what I use when 'browny' is already taken.Not an inkling of hypocrisy in you name?! Top oz bloke, and the first sign of a slight set back for a "oz" shop your ready to throw the towel in and look overseas. Admittedly 70 dollars is a fair bit but every cent we spend overseas isnt doing jackshit for the australian mtb community or australian economy in general.
Fair suck of the sax mate, seriously... You'd be on here bitching if they hadn't picked up no doubt. Sounds like all he wanted to do was give you an accurate answer when he was free enough to sift through the tyres.
That's bullshit. He could have said "No worries mate, i'm with a customer at the moment, can i grab your details and call you back asap". Asking a customer to call back later is just plain rude. What if he called back later and the guy was too busy again ?I'm with floody, the world will not come to an abrupt end if you have to ring "said" bike shop the next day. Imagine the customers who are in the store, put yourself in there shoes, your standing there patiently waiting after having gone to the effort of actually going to the store and there's the sales assistant chatting away on the phone.
well then you can be the better man and ask what a good time to call would be, it would be much more effective than ranting to us over the net because he isn't going to come and join farkin just to see how unhappy you are with the service.That's bullshit. He could have said "No worries mate, i'm with a customer at the moment, can i grab your details and call you back asap". Asking a customer to call back later is just plain rude. What if he called back later and the guy was too busy again ?
Are you serious ? Ask him when he expects all the customers to leave so i can call back and get some proper service ?well then you can be the better man and ask what a good time to call would be, it would be much more effective than ranting to us over the net because he isn't going to come and join farkin just to see how unhappy you are with the service.
No I implied that if he was busy there would be people waiting to be served or people asking questions etc, it would be like going to coles to do you shopping and the check out person is on the phone so you have to wait for them to finish on the phone.Are you serious ? Ask him when he expects all the customers to leave so i can call back and get some proper service ?
It only takes a few minutes in there to realise this.And for people in Townsville, XXXXXXXXXXX dont know crap about mountain bikes.
Nothing to see here, folks.and for people in townsville, xxxxxxxxxx dont know crap about mountain bikes.
I think we can put your bad experience down to poor timing on your part. Had you gone in a couple of days closer to when they put the order in it would inevitably arrive earlier.I think I like the idea of supporting business more than the actual act of doing it.
My rant is more about the 'system' rather than the shop.
The extra cost I'm willing to bear because I get a little service as a result.
It's the freight/wait that shits me. It seems ridiculous that the product is in the country but it's going to take over two fucking weeks to actually get one to me. In the same time I could order and receive two packages from the UK.
There must be a better way of doing it.
ICGAF really gents, why pick up the phone?.
I guess it's a case of you had to be there (on the phone to said bike shop), a customer is a customer right?
I'm not whining about it.... I'm telling you lbs plebs how I interpreted the handling of my call which at best was pathetic and how your performance can effect potential longterm customers.
I didn't mean to offend you guys but isn't feedback (+ or -) a part of doing good buiness.
Jeez.........