The two most frustrating things about LBS's is:
1) the lack of stock. I am talking anything other than a tube, tyre lever, stupid light or bottle cage. The shape of shimano and SRAM brake pads has changed about 3 times in over a decade. That's 6 sets of brake pads. 12 if you want to carry two sets.... If this is too big a capital investment. You don't have enough money to survive in retail, go and do something else. Same for BB's, fork seals, shock seals spokes and drive train spares.
2) why the hell is it so hard to order something!? Why does it take 3 days to call a supplier and let me know its back order. Or if they do have, tell me "we have already done our stock order so it could be a few weeks coming in". A BB is about $50, get it sent mail and charge me the $6 in freight it cost you, Christ mark it up to $9 and make 33% GP on the freight..... OR tell my "hey I can air bag it and it will cost you $18" that's cheaper then buying it from JensonUSA or CRC and you could use your initiative and get the supplier to chuck some other stuff in the air bag you need for someone else's order/stock items.
1) the lack of stock. I am talking anything other than a tube, tyre lever, stupid light or bottle cage. The shape of shimano and SRAM brake pads has changed about 3 times in over a decade. That's 6 sets of brake pads. 12 if you want to carry two sets.... If this is too big a capital investment. You don't have enough money to survive in retail, go and do something else. Same for BB's, fork seals, shock seals spokes and drive train spares.
2) why the hell is it so hard to order something!? Why does it take 3 days to call a supplier and let me know its back order. Or if they do have, tell me "we have already done our stock order so it could be a few weeks coming in". A BB is about $50, get it sent mail and charge me the $6 in freight it cost you, Christ mark it up to $9 and make 33% GP on the freight..... OR tell my "hey I can air bag it and it will cost you $18" that's cheaper then buying it from JensonUSA or CRC and you could use your initiative and get the supplier to chuck some other stuff in the air bag you need for someone else's order/stock items.
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