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...Because they wear suits? ...Remind you too much of the fact that you aren't the boss?Compass Equity
Based on the photos alone ... no more Fox for me ...Fark 'em.
...Because they wear suits? ...Remind you too much of the fact that you aren't the boss?Compass Equity
Based on the photos alone ... no more Fox for me ...Fark 'em.
All our tech/service guys are staying at DW. We have plenty of exciting new and current projects for them to sink their teeth into. (but I can't tell you more just yet...)Will DW transfer some of their service guys to Netti as well?? Can someone give me an idea if the new Netti shock service will be up to scratch when they start up -- or will it be better if I delay my shock service for a few months???
And here I was planning to defer my new fork purchase until Christmas Time to knock the card about again Damn you!(keep an eye out at your local dealer for some mind blowing specials as we clear current 2008 stocks)
No. Because they look like a bunch of corporate freaks....Because they wear suits? ...Remind you too much of the fact that you aren't the boss?
You'll need as many as you can get when you start fixing Manitou...All our tech/service guys are staying at DW.
below the belt... lol.You'll need as many as you can get when you start fixing Manitou...
You'll need as many as you can get when you start fixing Manitou...
Not a product ^ you'd carry by choice though..........below the belt... lol.
Ouch! gave me a chuckle, I must admit.Maybe Compass liked how Netti price fixed
Dirt works would have had to decide between DT and Fox. Fox were asking them to sign an exclusivity agreement which meant that if they wanted to continue distributing the Fox brand to the Aussie market it would have to be their one and only shock brand. Obviously they've decided that the DT swiss brand, carrying a much wider product range, is more profitable!I don't understand, what's stopping DirtWorks continuing to offer servicing on Fox forks? If this remains a profitable service offered, why can that in addition to sales?
The discussion I had with someone from SRAM recently was that the basic reason is that stores and mechanics don't want to learn how to deal with forks to service them. [I've been told] They're damn easy to do and take almost no time, it's just that you need to know what you're doing.I'm just interested to understand why the supplier is responsible for such maintenance and not the LBS?? It is a warranty issue that Fox has where only the distributor can touch the fork??
The main reason for interest is that either myself or my LBS usually do any required work to my Fox fork... Is this wrong??? I am certain we get the seals, oil, etc from Dirtworks.
A friend of mine who owns and runs the shop in my sig does the lot ... rear shocks, all brands and all styles.I was actually surprised when I discovered hardly anyone does a rear shock and some shops don't do forks.The main reason for interest is that either myself or my LBS usually do any required work to my Fox fork... Is this wrong??? I am certain we get the seals, oil, etc from Dirtworks.
For any LBS though doesn't the cream of their profit come from services, etc? Obviously charging for labour is where the greatest margin is!The discussion I had with someone from SRAM recently was that the basic reason is that stores and mechanics don't want to learn how to deal with forks to service them. [I've been told] They're damn easy to do and take almost no time, it's just that you need to know what you're doing.
I notice that, from the Fox website, in the US there are hundreds of 'Fox Authorised Service Centres' and when you go to Australia it comes up with Dirtworks' details.
QUOTE]
Kinda true.
Except that the 'Fox Authorised Service Centres' all over the USA, are still not able to do internal shock work. Nothing different to dealers over here actually.
We've been training dealers for the last few years to do specialist fork (and some basic rear shock) work.
Elvis.
Is it that hard to do Elvis?We've been training dealers for the last few years to do specialist fork (and some basic rear shock) work.
Elvis.
I would put the rear shock servicing down to the fact in past years majority of shocks have been nitro charged (5th, fox and manitou all included) which makes it very hard to service in the shop. I would say part of this mentality has carried over, along with the fact that its easier for a shop to put the shock in a satchel and send it off, especially when DW could get it back in the punters hands in the same time or less than a busy shop could have.A friend of mine who owns and runs the shop in my sig does the lot ... rear shocks, all brands and all styles.I was actually surprised when I discovered hardly anyone does a rear shock and some shops don't do forks.