tu plang
knob
...Because they wear suits? ...Remind you too much of the fact that you aren't the boss?
Fox distribution
- Thread starter DW-1
- Start date
DW-1
Dirt Works
All our tech/service guys are staying at DW. We have plenty of exciting new and current projects for them to sink their teeth into. (but I can't tell you more just yet...)
Netti are supposed to be up and running on July 1st. However, we will be continuing to do 48 hour turnarounds on all Fox product until the last few days.
You could always send your shocks/forks in to DW prior to July 1st.
Hope that helps.
Elvis.
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b_S
Likes Bikes and Dirt
And here I was planning to defer my new fork purchase until Christmas
Time to knock the card about again Damn you!
indica
Serial flasher
No. Because they look like a bunch of corporate freaks.
Like buying suspension from Maccas or a superannuation company. Its not something I am into.
Nothing to do with not being the boss, I wouldn't want to be a money focused number cruncher. I bet they have prayer sessions at work.
top_dog
Likes Dirt
You'll need as many as you can get when you start fixing Manitou...
Matt H
Eats Squid
below the belt... lol.
Gripo
Eats Squid
Not a product ^ you'd carry by choice though..........
Let's hope Niffty can carry the torch
Fat_Ride
Likes Bikes and Dirt
Netti has done a good job in recent years in raising the profile of Scott bikes in Australia.
It will be interesting to see how well they handle such an established brand as Fox...
I doubt that Fox would have handed them the agency if they didn't believe they had the resources and experience to further grow the brand.
It will be interesting to see how well they handle such an established brand as Fox...
I doubt that Fox would have handed them the agency if they didn't believe they had the resources and experience to further grow the brand.
Sutek
Likes Bikes and Dirt
Ouch! gave me a chuckle, I must admit.Maybe Compass liked how Netti price fixed
I'm keeping my opinions to myself to avoid an ass-whipping, but I'd like to say that anyone handling Fox will be up against it when it comes to getting close to Dirt Work's service levels.
Onward and upward. no doubt.
Fat_Ride
Likes Bikes and Dirt
Dirt works would have had to decide between DT and Fox. Fox were asking them to sign an exclusivity agreement which meant that if they wanted to continue distributing the Fox brand to the Aussie market it would have to be their one and only shock brand. Obviously they've decided that the DT swiss brand, carrying a much wider product range, is more profitable!
In regards to Dirt Work's service levels, was this warranty issues, etc or did Dirt Works do all Fox fork and shock related services?
I'm just interested to understand why the supplier is responsible for such maintenance and not the LBS?? It is a warranty issue that Fox has where only the distributor can touch the fork??
The main reason for interest is that either myself or my LBS usually do any required work to my Fox fork... Is this wrong??? I am certain we get the seals, oil, etc from Dirtworks.
akashra
Eats Squid
The discussion I had with someone from SRAM recently was that the basic reason is that stores and mechanics don't want to learn how to deal with forks to service them. [I've been told] They're damn easy to do and take almost no time, it's just that you need to know what you're doing.
indica
Serial flasher
A friend of mine who owns and runs the shop in my sig does the lot ... rear shocks, all brands and all styles.I was actually surprised when I discovered hardly anyone does a rear shock and some shops don't do forks.
Fat_Ride
Likes Bikes and Dirt
For any LBS though doesn't the cream of their profit come from services, etc? Obviously charging for labour is where the greatest margin is!
I notice that, from the Fox website, in the US there are hundreds of 'Fox Authorised Service Centres' and when you go to Australia it comes up with Dirtworks' details.
Well trained, knowledgable and 'authorised' service centres sound like good places to take a fork or shock for any work...
DW-1
Dirt Works
indica
Serial flasher
Attachments
I would put the rear shock servicing down to the fact in past years majority of shocks have been nitro charged (5th, fox and manitou all included) which makes it very hard to service in the shop. I would say part of this mentality has carried over, along with the fact that its easier for a shop to put the shock in a satchel and send it off, especially when DW could get it back in the punters hands in the same time or less than a busy shop could have.