Buying bike parts from overseas, shipping time estimates and methods ?

[Flow-Rider]

I recently bought something from the UK as there was none in stock in correct size here and the build was getting to the pointy end. Decided to pay for dhl express shipping so I could finish it off properly. Not cheap, but fast right?

So the seller takes 18 days to dispatch. Watching tracking details I don’t see any evidence of it being shipped. I contacted them 3 times via email with zero response. Over this time the Au distributor got stock back in so a forth email requested a cancellation, which also received no response. Bought it local.

I opened a dispute with PP one afternoon and got dispatch notification the next morning. Almost 3 weeks from order being placed with express shipping.

Anyone think it’s reasonable to accept express post (claimed 2-8 days) and then not dispatch for 18? It ain’t no global logistics problem, it’s the seller.

You got to check the claimed dispatch time, but even then most of the vendors say '(usually) dispatches in x amount of days', I suppose your other option is to sell it and try to recoup your money.

 

[Isaakk]

Yeah I'd say that's very far from reasonable, especially given you attempted to get in touch multiple times.

 

[sane]

Not really good enough. I’m gonna keep chasing it up

 

[johnny]

Bad to worse:

https://www.freightwaves.com/news/g...attack-shuts-down-operations-systems?p=402123

 

[shiny]

Sunday delivery from CRC!

 

[Alexxx]

Ordered from AliExpress on 6th Jan and it took longer to get across Sydney than it did to get from China to Aus. Then gets processed by Australia Post a day after my complaint after sitting around for more than a month.

Another item ordered on 17th Jan arrived on 4th Feb so there doesn't seem to be a reliable way to estimate shipping times.

 

[ozzybmx]

My 2nd Feb DHL snail-mail Frankfurt package has arrived in Melbourne, that's #2 sons wheels.

18th Feb package is still there.

 

[shiny]

My 2nd Feb DHL snail-mail Frankfurt package has arrived in Melbourne, that's #2 sons wheels.

18th Feb package is still there.

My 4th Feb has too. Must be travelling together.

 

[ozzybmx]

My 4th Feb has too. Must be travelling together.

Tomorrow delivery for the travel buddies ?

 

[shiny]

Tomorrow delivery for the travel buddies ?

View attachment 386771

Looks like my parcel left your parcel.

 

[ozzybmx]

Looks like my parcel left your parcel.

Maybe they had an argument over which destination provided the fastest delivery

 

[shiny]

Maybe they had an argument over which destination provided the fastest delivery

Well your on top of the hill, I am the bottom, so it would be my parcel. Wait. I see where this is going.

 

[ozzybmx]

I see where this is going.

Took muttley for a walk, came back to this.

Sent a picture to the missus, she'll pick it up from the PO at 3:15pm

 

[shiny]

Took muttley for a walk, came back to this.

Sent a picture to the missus, she'll pick it up from the PO at 3:15pm

View attachment 386825

Dang. Yours was faster!! 5pm delivery for me. Phew!

 

[ozzybmx]

Dang. Yours was faster!! 5pm delivery for me. Phew!

Interestingly mine also went via Lonsdale at midday.

Nothing worth noting in this package for me except 3hrs work building a fekkin set of wheels for someone else

 

[bear the bear]

Hunt Wheels, ordered last Friday, here today delivered by Fedex. Cost $60, that's service from the UK!

 

[johnny]

Did I see some one in here recently saying that buying from BikeInn was pretty quick and uncomplicated?

 

[Wake Jake]

Did I see some one in here recently saying that buying from BikeInn was pretty quick and uncomplicated?

Received an order last week. Took 2-2.5 weeks. Ships out of the Netherlands.

 

[johnny]

Thanks, both. Might stick with CRC - the $30 doesn't seem worth it given that if I order from CRC now, I'll be riding with it next weekend.

 

[ForkinGreat]

Did I see some one in here recently saying that buying from BikeInn was pretty quick and uncomplicated?

Probably. I've bought a few bits and pieces from Bikeinn. prices can be good on certain things, don't load up your cart too much as it jacks up the freight charge. can take a while , but all good.