It's always worth it to spend the 2 hour drive to get it fixed in less than a week or so, rather than send it away for God knows how long.
Agreed. Apple store is defiantly worth it.
I had an Iphone 3Gs, then it broke. So I did the easiest thing and took it back to Optus, which was a terrible idea.
They f**ked me around for months.
First it was sent away, which took them about 3 weeks to tell me it wasn't working. Then another 2 to send it back, unfixed. Then I had to send it away again under insurance, which took another 3 weeks, before they said "your insurance was invalid because I never called the insurance line off the phone." So they were going to send it back.
They said 10 business days, after well over that I went to the store and complained and they said "If it isn't here in the next two days, we will express post it directly to your door", which never happened.
I even got the bloke from the Optus store to ring them for me in the store, because not even they knew where it was, they told me "it was 100% at the Optus store, and that they had signed for it confirming the delivery" which was a complete lie.
Finally when I got it back, called up the nearest Apple store, made an appointment, and it was swapped for a new one, on the spot.