MountainBikeMike
Likes Dirt
I dont think this will happen, but it certainly is a threat. I've seen and heard of a fair few service and workshop-only buisnesses and they run a really good buisness, but people will still source their bikes and clothes from their LBS due to warranty, sizing, and freight costs.CRC is the new model. The traditional bike shop is going to die a grisly death. All bike shops will become is mechanic/service centres. Those that do this first with 'no attitude attached' will win!!
Clothing is easy to get sizes wrong, especially in shoes. Having to return items wastes a fair bit of moolah on freight costs. Same applies for overseas warranty. A bike sent from overseas even pretty cheaply is also going to be over $100, and CRC wont do the free shipping deal on bikes.
On price... and yes CRC do run a retail shop at the same location (100,000sq ft and counting). Check out the pictures in their 25 year history run-down..CRC cuts out the importer, distributor, shipping, and the expense of running a retail shop. Hence, factory direct to customer! You can't beat this model!
I work wholesale and still do the occaisional online buy due to the price, but its only the things that generally wouldn't go wrong or need warranty. I also try things on beforehand from mates and do my research on sizing, etc. (btw I'd get shot for admitting that around here )[I know of plenty of bike shops that now source directly from CRC. It is cheaper than buying from the wholesalers!
Another thing I sort of agree with is lowering the maximum value before we get taxed for overseas orders... but what about for things that aren't distributed by an AUS distributor????
P.S. Another vote for learning to do shit your self or get mate to do it.