The Brig

TBF I’ve heard lots of good reports of Railed on FB. A few shit ones too.
Seems that if they have the stock on hand you’ll get your gear in a timely manner. If not then well…
 
ForkinGreat said:
Then don't do it. Easy. IMO, more than a few 'good' businesses went bad and gipped people out of their money, with a practice of not having any stock but "maybe" it was in stock at the OS supplier, or they had NFI and just happily took your money regardless.
Too Good to be True........maybe.


Some Euro stores might have them

Locally, Try Rushys. I bought a Banshee frame from Leon, and there was a regular communication and I found the process to be good.

www.rushys.com.au

LEWIS BRAKES | rushys

Banshee Bikes Australia. Rushy's is your go-to dealer for Banshee Bikes sales Australia wide, and friendly, professional bicycle servicing locally in Agnes Water, Gladstone & greater SEQ. E-bike/E-MTB hire and EMTB tours now available!
www.rushys.com.au www.rushys.com.au
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+1 for Rushys. Pre-purchase, ordering, and aftersales service was top notch at every step.
 
Asininedrivel said:
Yep, same ones @Jpez alluded to earlier.

Pity, as their pricing for some of their complete wheelsets is very good. How long did it take to get yours?
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Not long at all for the wheels and they were quick and easy to deal with when I wanted to get a new free hub. The only thing they could not do was a rear 142 hub wheel build when I went back to them.
 
The thing about Raild & The Brig (same mob), is that they're grey importers. Not that they hide it if asked, quite direct with cutting out the Australian chain. That means stellar pricing on stuff, but also that they don't always have it. Some is ordered online through other channels, some AFAIK is brought home when they've travelled, jsut depends on the situation.

I've never heard of them leaving any customer to dry with warranty issues, they tend to sort that out well. But be aware that if anyone was to approach the local AU warranty channels, they'd be on their own.

Agreed though on all of this, the pricing is good, but stock holding less so.
 
Isildur said:
The thing about Raild & The Brig (same mob), is that they're grey importers. Not that they hide it if asked, quite direct with cutting out the Australian chain. That means stellar pricing on stuff, but also that they don't always have it. Some is ordered online through other channels, some AFAIK is brought home when they've travelled, jsut depends on the situation.

I've never heard of them leaving any customer to dry with warranty issues, they tend to sort that out well. But be aware that if anyone was to approach the local AU warranty channels, they'd be on their own.

Agreed though on all of this, the pricing is good, but stock holding less so.
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Are they an ABN business or dudes in a garage?
 
teK-- said:
why not both? :p
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well.. with no ABN, and no registered trading name... have an online "shop" and a .co www name.... and describe themselves as a "discount retailer"

in AMB they are portrayed as a company/shop.. https://www.ambmag.com.au/feature/made-in-australia-raild-wheels-587015/

a punter may perhaps think they are an actual shop, rather than a private sale with no consumer protections.. i suppose?

or they are both just separate sole traders? still need ABN for that tho...
 
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oldcorollas said:
Are they an ABN business or dudes in a garage?
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Good question, and one I'm not sure of. The Brig does has a .com.au domain, so there must be an ABN or ACN somewhere in the mix.

It's pretty amazing what can turn up with a few minutes. But the domain is registered to a company called Flow Cargo Pty Ltd. I won't go with all the detail, as anyone can find that. But I guess there's something there for people to go for if they feel they need to. But from the domain you can get the holder, their ABN, and a few more details with a few other linked searches.
 
I bought some trp rotors from the brig. Came in a bigger than needed box express post which cost them more than it should.
I was happy with my experience. But that's a one off I guess.
 
It's a pity their Sram XX1 cassettes have gone up so much. They used to be around $400 but their prices now you're almost better off getting them at 99 Bikes on the club discount.
 
Asininedrivel said:
It's a pity their Sram XX1 cassettes have gone up so much. They used to be around $400 but their prices now you're almost better off getting them at 99 Bikes on the club discount.
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Summit Cycles had them on $490 (OEM unboxed). Not sure if they still have em?
 
Anyone bought their 'wingman' wheelsets/rims and have any feedback? They seem to be priced well, quite tempted by a set with project 321 hubs
 
slimjim1 said:
Anyone bought their 'wingman' wheelsets/rims and have any feedback? They seem to be priced well, quite tempted by a set with project 321 hubs
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Based on some recent comments, I'd be getting a firm commitment on when you'll receive your wheels.

Some people have had to wait until giving up after ordering things that weren't actually in stock.
 
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