Buying bike parts from overseas, shipping time estimates and methods ?
- Thread starter ozzybmx
- Start date
Flow-Rider
Burner
That's why I stopped buying from German Bike shops, even though Bike24 is now owned by Wiggles they're still a pack of fuck wits. No matter what I said or done they wouldn't process the insurance claim from their end, even had the Austpost delivery guys details to prove he handed me an empty box.
rowdyflat
chez le médecin
2 packages arrived today bought 20th August so about 5-6 weeks from Allambie Hts NSW to NE Vic.
Go Aust Post
Art Vanderlay
Hourly daily
Had stuff sitting in basket for a while at Merlin. Left it and sort of forgot about it as postage to OZ was $42.
Just happened to look at it last night and all the items were there, same price, but now had free postage. Lets see how long it takes to get here...
Just happened to look at it last night and all the items were there, same price, but now had free postage. Lets see how long it takes to get here...
ashes_mtb
Has preferences
That sucks. I grabbed some Gloworms on closeout from MTBDirect last week and they’ve been showing up as ‘ready for processing’ in Melbourne ever since. Strangely I sent something the other way last week and it was there in days.
Sent them the pics they requested and all I got was "Yeah, that's bad, we shouldn't do that". No offer to return the bulky goods surcharge or even the equivalent in store credit.
Think that's the last time I'll shop with HiBike.
Cardy George
Piercing rural members since 1981
r2bike nailed mine. Arrived today about a week earlier than I thought Auspost could manage, after 5 weeks in Frankfurt. It was a 30cm³ box, the bits only half-filled it and the rest was stuffed with paper.
beeb
Dr. Beebenson, PhD HA, ST, Offset (hons)
A rare win was had this week.
I ordered a part out of Wolftooth USA early last week. Came via DHL. They tried to deliver Friday, with the slight problem that my work was closed for a deep-clean and to allow everyone (~170 people) to go and get tested after a COVID scare last week (everyone was clear, so the majority of the staff were classed Tier-2 and back Monday).
Anyway - after the failed delivery attempt DHL marked the package as "On Hold". I assumed on the next business day they'd re-attempt delivery, but after a couple of days I though I'd better chase it up. Rang the help line, listened to the pre-recorded "Beware of scams!!!!" message, and then got straight through - and I mean I-didn't-even-hear-it-ring straight through - gave the bloke the tracking number and my name, he looked it up, said he'd e-mail the depot it was last at and ask them to send it out. Got a SMS ping that arvo saying it was underway, and received it the next morning. I mean it would've been cool if it's turned up by itself, but I've got to say the customer service otherwise was excellent.
I ordered a part out of Wolftooth USA early last week. Came via DHL. They tried to deliver Friday, with the slight problem that my work was closed for a deep-clean and to allow everyone (~170 people) to go and get tested after a COVID scare last week (everyone was clear, so the majority of the staff were classed Tier-2 and back Monday).
Anyway - after the failed delivery attempt DHL marked the package as "On Hold". I assumed on the next business day they'd re-attempt delivery, but after a couple of days I though I'd better chase it up. Rang the help line, listened to the pre-recorded "Beware of scams!!!!" message, and then got straight through - and I mean I-didn't-even-hear-it-ring straight through - gave the bloke the tracking number and my name, he looked it up, said he'd e-mail the depot it was last at and ask them to send it out. Got a SMS ping that arvo saying it was underway, and received it the next morning. I mean it would've been cool if it's turned up by itself, but I've got to say the customer service otherwise was excellent.
leitch
Feelin' a bit rrranty
DPD are the fucking bomb in the UK. Very fast, live tracking of the delivery truck when it’s out for delivery so you can go do your thing and know you’re not going to miss it etc. Crazy expensive as an international shipper though from what I’ve seen in the couple of places it’s been offered. Would be interested if they actually did offer it to AUS for only +30% on base DHL.
PJO
in me vL comy
I didn't go too deeply into the detail of whether it was offered to Aus. Was just looking around on the Starbike website and noticed it was mentioned.
PJO
in me vL comy
Yes wheel parts from starbike.
They are some good numbers right there
Cardy George
Piercing rural members since 1981
rockmoose
his flabber is totally gastered
63 weeks in transit, you reckon?