Same experience here too. Skynet are no DHL by anyones standard. Ordered on 3/3, Shipped 3/3. I had expected to receive it on Tuesday or Wednesday at the latest however as at Monday still no tracking info. Emailed CRC to find out what was going on and was told parcel was definitely in transit. Checked Skynet tracking on Wednesday to find there was finally info to say it had left UK. Emailed CRC again only to be told the same info available on the Skynet website. Friday morning I checked the tracking website again - still in transit and not yet in destination country. Then at 12:45 on Friday 11/3 when I'm just about to head out the door to Mt Buller the parcel arrives!!! Very glad it arrived before I left as I really needed some of the parts to complete a 7 Speed conversion on the DH Bike but I wasn't impressed with the lack of tracking info or the speed of delivery. Friday evening checked the tracking info and still nothing new. Checked again on Monday to find that the delivery compete status was now showing on the tracking website. On Monday evening I emailed CRC again to let them know I had finally received my order on Friday, provided them with some feedback regarding the performance of Skynet and suggested that they revert to DHL for International Express parcels. On Tuesday I got an email back from CRC thanking me for the feedback but no solution for the substandard (when compared to DHL) performance of their new carrier service.Placed an order on the 6/3/16 and still not here 10 days later. No tracking information on Skynet either. So 7 working days, I'll give it 10, then start jumping up and down.
That was an interesting read. I didn't know the scale of their operation was that big! Personally I am hoping a merger with wiggle will see CRC continue as they are. Wiggle is poo in comparison.May be of interest to some: