The second frame is perfect.That's not great... Have you heard anything back from them yet?
Possible, but from what I have read about them I doubt it.That could explain why Sick didn’t pay them !
Yeah bit of a downer.That sucks mate. Always takes the gloss off a new emotional purchase when things aren't what they should be.
How's the frame apart from that from what you can tell so far? What's the finish like?
If your keen to move the original frame when the new one arrives I'll put my hand up.I heard back from Marino.
He is really looking after me. Sending out a replacement frame and will let me know how to fix this one so that I can ride it until the new frame arrives.
Aside from the disappointment of receiving a product that didn't meet expectations the way he has handled this is top notch.
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No worries mate. We'll see how the fix goes.If your keen to move the original frame when the new one arrives I'll put my hand up.
The Peruvians are always known for their customer service.I heard back from Marino.
He is really looking after me. Sending out a replacement frame and will let me know how to fix this one so that I can ride it until the new frame arrives.
Aside from the disappointment of receiving a product that didn't meet expectations the way he has handled this is top notch.
Got to back this, it was pleasure for me, much easier than some of the euro crew.The Peruvians are always known for their customer service.
Yeah pretty much.Bit of bending?